Front Desk Concierge

Stratton Amenities; Saint Petersburg (FL); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Stratton Amenities in Saint Petersburg, FL is seeking friendly and professional front desk Concierge to welcome residents and guests in our luxury residential buildings. You will provide hotel-style service and help create a hospitable environment.

The role requires strong communication, problem-solving, and the ability to handle requests with poise. Weekend and evening availability is expected, with a focus on maintaining a neat appearance and delivering exceptional service.

Qualifications

• 2+ years hospitality experience required
• Excellent verbal and written communication
• Able to listen and respond quickly and professionally

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude
• Provide anticipatory service and smooth accommodations
• Log guest packages and manage inventory audits
• Monitor lobby and ensure resident safety and security
• Walk premises to maintain highest standards
• Perform other duties as assigned
• Work flexible schedules including nights, weekends and holidays

Education

High School Diploma

Job description

St. Petersberg, United States | Posted on 06/01/2026

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.

We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.

Shifts Available:

Mon - Sun 4:30pm to 10:00pm

Position Requirements

• Weekend an Flexibility availability
  
• Excellent verbal and written communication skills
  
• Excellent problem-solving skills
  
• Takes pride and ownership in the position and property
  
• Ability to listen and react quickly to residents' and guests' requests in a genuine manner
  
• Have at least two year of hospitality experience
  
• Possess amazing interpersonal skills and exceptional guest service abilities
  
• Be organized, proactive, productive and self-motivated showing a positive attitude
  
• Maintain a neat and professionally well-groomed appearance
  
• Think clearly, quickly and efficiently and make concise decisions even under pressure
  

Main Responsibilities

• Greet and direct residents and visitors with a pleasant attitude
  
• Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
  
• Cultivate and retain cohesive relationships with residents, vendors and contractors
  
• Accurately log guest packages, ensure timely delivery and perform package inventory audits
  
• Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
  
• Walk the premises to ensure the highest standards are being met
  
• Perform all other duties as assigned
  
• Must be able to work flexible schedules including nights, weekends and holidays
  

Experience Requirements:

• Experience in hospitality or upscale customer service or retail
  
• Must have experience delivering exceptional service
  

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.