Front Desk Concierge

Starling at Nocatee Assisted Living; Ponte Vedra Beach (FL); On-site; USD 12,000 - 18,000; Part time

Job summary

Starling at Nocatee Assisted Living is seeking a part-time receptionist to welcome guests, residents and staff, answer calls, and relay messages. The role involves coordinating appointments, distributing mail, and keeping the reception area organized.

The position emphasizes courteous communication, reliability, and the ability to manage multiple tasks in a busy front-desk environment.

Qualifications

• Greets residents and visitors and answers inquiries.
• Takes complete messages and communicates to recipients.
• Maintains organized desk and entry area.
• Manages mail distribution and logs.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets and tallies meal counts for Dining staff.
• Updates Resident Phone List, Email List and Logs.
• Manages appointments for residents and family members.
• Maintains desk and entry area neat and organized.
• Distributes mail to residents and department heads.
• Adheres to company policies and procedures.
• Other duties as assigned.

Skills

Greeting guests

Telephone answering

Message taking

Organization

Tools

Email/Log maintenance

Job description

POSITION SUMMARY

Responsible for greeting guests, residents and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

SHIFTS

Part Time openings and holiday availability

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

• Carries out telephone answering and reception duties as required.


• Takes complete messages with pertinent information and communicates messages to the intended recipient.


• Greets residents and visitors. Answers inquiries and gives directions.


• Collates brochures for the marketing department.


• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.


• Updates the Resident Phone List and Email List, as well as Guest and Sign-In Logs as necessary.


• Manages appointments for residents and family members such as but not limited to hair dresser, transportation, etc.


• Maintains and keeps desk and entry area neat and organized.


• Organizes, distributes mail to residents, Executive Director and Department Heads.


• Maintains adherence to all company personnel policies and established operating policies and procedures.


• Other duties as assigned.

FL Clearinghouse | Florida Agency for Health Care Administration