Front Desk Concierge

Waterstone-At-the-Circl; Boston (MA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Free Parking

Walk-In’s Welcome

Tuition/Certification Reimbursement

Job summary

Waterstone at the Circle in Boston is hiring a Front Desk Concierge/Receptionist in a part-time and per diem capacity. The role includes greeting visitors, answering phones, and providing administrative support to the Business Office Manager in a fast-paced senior living community.

Ideal candidates are outgoing with excellent customer service skills and proficiency in Microsoft Office; experience in a senior living environment is a plus. Walk-ins welcome and pay starts at $20 per hour.

Qualifications

• Must be pleasant, able to work with others; office experience helpful.
• Outgoing, personable, good communicator with excellent customer service skills.
• Computer and phone experience required; familiarity with Microsoft Office preferred.

Responsibilities

• Answer phones and greet visitors at the front desk.
• Serve as liaison between families and department managers; provide administrative support.
• Support Business Office Manager with administrative tasks.
• Deliver outstanding customer service in a fast-paced environment.

Skills

Pleasant personality

Outgoing and personable

Excellent communication

Customer service

Computer experience

Tools

Microsoft Office

Microsoft Excel

Job description

Come thrive with us at our exquisite Senior Living Community, Waterstone at the Circle! We are NOW HIRING a Front Desk Concierge/Receptionist at our extraordinary senior living community! We are located directly in Cleveland Circle!

*PART-TIME, 8am-4pm Sunday

*PER DIEM, 8am-4pm, 4pm-10pm (weekdays and weekends)

What Makes Waterstone a Great Place to Work?

Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you!

If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you’ll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast – all with the common goal of delivering an exceptional senior living experience for our residents.

At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.

Why Choose EPOCH Senior Living?

We offer competitive payand a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year.

Full-Time Benefits Package

• Medical Plans and Dental Plans with Blue Cross Blue Shield
• Vision Plan
• Flexible Spending Accounts
• 401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match
• $50,000 Life Insurance Policy
• VOYA Voluntary Benefits Critical Illness and Accident
• Verizon Cell phone Discount
• Wishbone Pet Insurance Discount
• Training and Growth Opportunities
• Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
• Free Parking
• $1,500 Refer a Friend Bonus Incentive

Responsibilities

• The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities.
• The front desk concierge works with families and liaisons between department managers.
• Provides administrative support to the Business Office Manager.
• Must be able to provide outstanding customer service in a fast paced environment.

Qualifications

• Candidates must be pleasant, able to work with others and some office experience helpful.
• Must be outgoing and personable, good communicator, courteous and have excellent customer service skills.
• Computer and phone experience required.
• Some experience in a Senior Living or Assisted Living community preferred.
• Experience with Microsoft Office required. Must be proficient with Microsoft Excel.

If you have a strong passion for seniors, we invite you to become part of an EPOCH team!

I love knowing that I’ve made a positive impact on my residents or coworkers. Sometimes it’s as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!

– Eileen, Dietary Aide at Bridges

You may contact Jessica Kennedy, Corporate Recruitment Manager at 617-930-9069 for any questions.

Waterstone at the Circle

385 Chestnut Hill Ave
Boston, MA 02135

Pay range: $20.00 per hour

Walk-In’s Welcome!

www.epochsl.com

About EPOCH Senior Living

Founded in 1997, EPOCH Senior Living operates a network of senior living communities throughout the Northeast, including Bridges by EPOCH, Waterstone Senior Living, and Rivermere Senior Living. Across our communities, team members play an essential role in creating welcoming environments where residents receive attentive care and personalized support alongside opportunities to remain active and engaged. Every team member makes a valuable contribution to curating the resident experience.

Bridges by EPOCH is New England’s largest stand‑alone memory care assisted living provider. Waterstone Senior Living offers luxury senior living for adults 62 and over, while Rivermere Senior Living offers independent living, assisted living, and memory care.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.