Front Desk & Client Care Specialist - Flexible Schedule

State Farm Agent; Cumming (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Eric Rose - State Farm Agent in Cumming, GA is seeking a friendly receptionist to join the team. You will greet customers, manage scheduling, answer inquiries, and maintain client records while supporting daily operations.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers. This role offers a competitive salary, benefits, and opportunities for advancement within a supportive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Eric Rose - State Farm Agent in Cumming, GA is seeking a friendly receptionist to join the team. You will greet customers, manage scheduling, answer inquiries, and maintain client records while supporting daily operations.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers. This role offers a competitive salary, benefits, and opportunities for advancement within a supportive workplace.