Front Desk Clerk - Woodspring Suites, Charlotte Meadow Oak

Concord Hospitality Enterprises; Charlotte (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

Une entreprise hôtelière réputée recherche un Front Desk Clerk pour son établissement à Charlotte. Vous serez le premier point de contact pour nos invités, offrant un service de qualité tout en maintenant la sécurité et la confidentialité. Rejoignez-nous pour une opportunité de carrière enrichissante avec des perspectives de développement.

Benefits

Assurance médicale, dentaire et vision

Plan de retraite 401K avec correspondance de l'entreprise

Nuits d'hôtel gratuites (7 par an)

Formations et assistance à l'éducation

Qualifications

• Communication skills excellentes.
• Orienté vers le service à la clientèle.
• Organisé et capable de gérer plusieurs tâches.

Responsibilities

• Fournir un excellent service à la clientèle et premières impressions.
• Assister les invités avec l'enregistrement et le départ.
• Coordonner avec les départements de ménage et de maintenance.

Skills

Communication

Multitasking

Problem-solving

Tools

Microsoft Office

Hospitality management systems

Job description

Front Desk Clerk - Woodspring Suites, Charlotte Meadow Oak

Join to apply for the Front Desk Clerk - Woodspring Suites, Charlotte Meadow Oak role at Concord Hospitality Enterprises.

Role Overview

We are looking for passionate individuals who enjoy serving others! As a Front Desk Clerk, you will be at the heart of the hotel, interacting with guests and ensuring they have a memorable stay. Your proactive, responsive, and caring nature will make all the difference. If you have a winning personality, enjoy engaging with people, and take responsibility seriously, this role is perfect for you. We foster a great company culture where everyone is valued and respected.

Benefits (Full-Time Associates)

• Competitive pay
• Medical, prescription, vision, and dental insurance
• 401K retirement plan with company match
• Complimentary hotel room nights (7 per year)
• Group life insurance
• Voluntary short and long-term disability insurance
• Verizon Wireless discount
• Development opportunities through training and education assistance (e.g., University of Phoenix tuition discount)

Responsibilities

• Provide excellent first impressions and guest service.
• Assist guests with check-in/check-out and concierge services.
• Coordinate with housekeeping, maintenance, and other departments.
• Assist with laundry processing.
• Follow all safety and security procedures.
• Handle cash securely and process transactions accurately.
• Maintain confidentiality of guest and company information.
• Manage key control and conduct security walks.

Qualifications

• Knowledge of Microsoft Office and hospitality management systems.
• Excellent communication skills.
• Organized, detail-oriented, and able to multitask.
• Customer service focused with problem-solving skills.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industry: Hospitality

This position offers growth opportunities and a fun team environment. Apply now to join us!