Front Desk Clerk-Seasonal

Equity LifeStyle Properties; East Stroudsburg (Monroe County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental & vision plans

401(k) employer match

Paid vacations, holidays & sick time

Job summary

Equity LifeStyle Properties is hiring a Front Desk Clerk-Seasonal in East Stroudsburg, PA. The role focuses on delivering exceptional guest experiences, serving as the main point of contact at the front desk and handling inquiries from guests and residents.

The successful candidate will process payments, run reports, and collaborate with the Property Manager to ensure smooth daily operations. Strong communication, organization, and computer skills are required.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of customer service experience is preferred.
• Strong organizational skills and attention to detail are essential.
• Ability to use computer systems and learn new software quickly.

Responsibilities

• Provide exceptional customer service at the front desk to create memorable guest and resident experiences.
• Act as the property liaison, answering questions in person and by phone.
• Process payments and deposits accurately and efficiently.
• Run reports and submit maintenance requests to support office efficiency.
• Coordinate with the Property Manager and communicate inquiries promptly and professionally.
• Prioritize customer satisfaction and promptly address conflicts.

Skills

Customer service

Organizational skills

Attention to detail

Communication skills

Education

High school diploma or equivalent

Tools

Computer literacy

Learning new systems

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk-Seasonal in East Stroudsburg, Pennsylvania.

What you’ll do:

• Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
• Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.