Front Desk Clerk- Pediatrics

Henry Ford Health; Michigan; On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health in Detroit, MI seeks an Asst-Office Operations to provide administrative and clerical support in a medical setting. You will be the first contact for patients and visitors, ensuring a welcoming experience while handling documentation and scheduling.

You will support healthcare providers by entering demographic data, processing authorizations, and managing medical records requests to keep patient care efficient and organized.

Qualifications

• High School diploma equivalency or 1 year of job-specific experience.
• Strong communication and organizational skills.
• Ability to handle patient information confidentially.

Responsibilities

• Greet patients and visitors, check in/out, obtain documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm appointments.
• Enter and submit charges for procedures and services daily.
• Collect co-payments and reconcile daily reports and deposits.
• Provide general office and clerical support to the assigned area.

Skills

Administrative support

Customer service

Data entry

Education

High School diploma equivalency or 1 year experience

Job description

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Asst-Office Operations - Henry Ford Health

Job Title

Asst-Office Operations

About The Department

Be part of a physician network dedicated to delivering compassionate, patient-centered care across communities throughout Michigan. Ascension Medical Group combines trusted neighborhood practices with the strength of an integrated health system, offering meaningful work close to where patients live and work.

Role Overview

As an Asst-Office Operations, you will play a vital role in providing exceptional administrative and clerical support in a medical setting. You will be the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your work directly supports healthcare providers and contributes to the overall efficiency of patient care.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Required Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Preferred Qualifications

• None specified.

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for learning and development, empowering you to make a meaningful impact in healthcare.