Front Desk Clerk Part-time

Sweet Briar College; Staunton (VA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established institution in Virginia is seeking a dedicated Front Desk Clerk to join their team. This part-time role involves providing exceptional customer service at the Inn, processing guest reservations, and assisting with daily operations. The ideal candidate will have a strong background in hospitality or customer service, excellent communication skills, and the ability to maintain confidentiality. Join a supportive environment where your contributions will enhance the experience of guests and help create a welcoming atmosphere. If you are passionate about service and thrive in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Experience in hospitality or comparable customer service position.
• Ability to maintain confidentiality and work independently.

Responsibilities

• Provide excellent customer service and maintain a professional demeanor.
• Process guest reservations and assist housekeeping as needed.

Skills

Customer Service

Attention to Detail

Communication Skills

Confidentiality

Education

High School Diploma

Tools

Microsoft Office

Job description

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Join to apply for the Front Desk Clerk Part-time role at Sweet Briar College

Sweet Briar College is a womens liberal arts institution, located in Central Virginia approximately 12 miles north of Lynchburg and 60 miles south of Charlottesville. Founded in 1901, the Colleges curriculum encompasses a comprehensive baccalaureate program in the arts, sciences, and humanities, as well as graduate programs in education. It is one of two womens colleges in the United States offering an ABET-accredited engineering degree. As an Equal Opportunity Employer, Sweet Briar College is committed to enhancing our community and encourages applications from qualified individuals with varied backgrounds, experiences, and ideas who would increase the diversity of the College.

Job Title: Front Desk Clerk/On-Call Florence Elston Inn

Classification: Non- Exempt

Reports To: Florence Elston Inn Manager

Job Summary/Objective: To provide excellent customer service and support as needed to the front desk of the Inn.

Position Type/Expected Work Hours: Part-time; on call. Flexibility to work nights and weekends.

Supervisory Responsibilities

• N/A
  
  

Essential Responsibilities

• Provide excellent customer service and maintain a professional demeanor.
• Process guest reservations by phone, in person, and by email.
• Complete daily paperwork for night audit when appropriate.
• Assist housekeeping with inventory, laundry, inspection of guest rooms, and other tasks as needed.
• Answer and direct calls received on the college line to appropriate depts./individuals
• Ability to maintain confidentiality
• Attention to detail / accuracy
• Ability to work independently
  
  

Required Qualifications

• High School Diploma
  
  

Preferred Qualifications

• Experience in hospitality or comparable customer service position
• Computer experience and proficiency with Microsoft Office
• Excellent oral and written communication skills
  
  

Work Environment: Mostly indoors, some outside work may be required as needed

Physical Demands

• Requires full range of body motion, including reaching, stooping, kneeling, and walking.
• Must be able to lift/carry 50+ lbs.
• Requires standing/walking for extended periods of time, including stairs.
  
  

Travel: N/A

Deadline for Submission: Ongoing

Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

As an Equal Opportunity Employer, Sweet Briar College is committed to enhancing our community and encourages applications from qualified individuals with varied backgrounds, experiences and ideas who would increase the diversity of the College.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Higher Education

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