Front Desk Clerk - Full Time (Tropicana Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 18,000 - 26,000; Full time

Job summary

Caesars Entertainment's Tropicana Atlantic City is seeking a Front Desk Clerk to handle check-ins and check-outs for guests, using the resort's computerized front desk system.

This full-time, on-site role requires a High School diploma or equivalent and strong communication skills; prior front desk or reservations experience is preferred.

You will assist guests with information, assign rooms, and provide family-style service as part of our team on the casino boardwalk.

Qualifications

• High School diploma or equivalent preferred.
• Previous experience in hotel reservations or front desk operations preferred.
• Must have excellent communication skills.
• Required to perform the customer service standards of the department.

Responsibilities

• Responsible for the checking in and out of guests.
• May perform other duties as assigned.
• Provides Family Style Service at all times.
• Answers guest inquiries pertaining to hotel services, room rates and other requested information.
• Responsible for the registration of guests, assignment of rooms, issuance of keys and operation of computerized front desk system.

Skills

Communication

Education

High School diploma or equivalent

Job description

Front Desk Clerk - Full Time (Tropicana Atlantic City)

Atlantic City, NJ, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary”
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Responsible for the checking in and out of guests.

May perform other duties as assigned

$16.00 Per Hour

How You Will Create the Extraordinary

Accepts major credit cards, cash or checks

Verifies and records all business transactions

Responsible for the registration of guests, assignment of rooms, issuance of keys and operation of computerized front desk system

Answers guest inquiries pertaining to hotel services, room rates and other requested information.

Provides Family Style Service at all times

What You Will Need

High School diploma or equivalent experience preferred

Previous experience in hotel reservations or front desk operations preferred

Must have excellent communication skills

Required to perform the customer service standards of the department

Knowledgeable of the Casino Control Act and Attendant Regulations, as well as company internal controls, policies and procedures.

About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
The Company reserves the right to make changes to the job description whenever necessary.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 91036
• Job Schedule Full time
• Locations Tropicana Atlantic City (On-site)