Front Desk Clerk- Float Pool-PRN

Henry Ford Health System; Troy (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare organization in Michigan is seeking a customer service representative to provide administrative and clerical support in a medical setting. This role involves greeting patients, managing documentation, and ensuring accurate patient records. Ideal candidates will have a high school diploma or relevant experience. Join a dedicated team in enhancing patient experiences.

Qualifications

• 1 year of applicable cumulative job specific experience required.

Responsibilities

• Provide administrative and clerical support to patients and customers.
• Greet patients, check them in and out, and verify documentation.
• Obtain insurance authorizations and schedule patient appointments.

Education

High School diploma equivalency

Job description

GENERAL SUMMARY

Schedule: PRN

Location: MI

• Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.


• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.


• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.


• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.


• Provide general office and clerical support to assigned area.

EDUCATION/EXPERIENCE REQUIRED

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required

Additional Information

• Organization: Henry Ford Ascension Medical Group MI


• Department: Physician Support Services 001


• Shift: Day Job


• Union Code: Not Applicable