Front Desk Clerk

Equity LifeStyle Properties; Texas; Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous 401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties (ELS) is hiring for a Front Desk Clerk in Montgomery, Texas. You will be the first point of contact for guests and residents, handling inquiries in person and over the phone while delivering outstanding service.

Responsibilities include processing payments, running reports, submitting maintenance requests, and coordinating with the Property Manager to address issues promptly. The ideal candidate has a high school diploma, at least one year of customer service

Qualifications

• High school diploma or equivalent required.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Serve as the property liaison and assist guests and residents in person and by phone.
• Process payments and deposits accurately.
• Run reports and submit maintenance request forms to keep offices efficient.
• Collaborate with the Property Manager to resolve inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts professionally.

Skills

Customer service

Attention to detail

Organizational skills

Computer literacy

Learn new systems

Education

High school diploma or equivalent

Tools

POS system familiarity

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Montgomery, Texas.

What you’ll do:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.