Front Desk Clerk

Concord Hospitality Enterprises; Clearfield (UT); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive Pay

Medical plans

401K Retirement Program

Group Life Insurance

Disability Programs

Verizon Wireless Discount

Education Assistance Programs

Job summary

Concord Hospitality Enterprises, on behalf of a new Marriott hotel in Clearfield, Utah, is seeking a Front Desk & Guest Care associate. The role focuses on creating an excellent first impression, assisting guests with concierge services, and ensuring warm check-in and check-out experiences.

Candidates should have strong communication skills, familiarity with Microsoft Office and hospitality management systems, and the ability to multitask while delivering outstanding customer service.

Qualifications

• Knowledge of Microsoft Office and hospitality management systems.
• Excellent verbal and written communications skills.
• Good organizational skills and attention to detail.
• Ability to multitask in a fast-paced hotel environment.
• Strong focus on delivering exceptional customer service.
• Able to problem solve and resolve issues efficiently.

Responsibilities

• Ensure an excellent first impression for guests and potential guests.
• Provide concierge services regarding hotel and local community.
• Ensure warm check-in and departure experiences for guests.
• Coordinate services with housekeeping, maintenance, sales and operations.
• Assist in processing laundry and follow safety procedures.
• Handle cash securely and manage confidential information.
• Maintain proper key control and conduct security walks.

Skills

Microsoft Office

Hospitality management systems

Verbal and written communications

Organization and detail orientation

Multitasking

Customer service

Problem solving

Job description

Description

New Marriott hotel! Front Desk & Guest Care $16-17 per hour

Friday and Saturday or Saturday and Sunday availability hours required.

Role Responsibilities:

• Ensure an excellent first impression for all guests and potential guests.
• Offer assistance to guests and provide concierge service regarding hotel and the community.
• Ensure guests’ check-in and departure experience is warm and welcoming.
• Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations.
• Assist in processing laundry.
• Responsible to utilize and follow all Safety and Security procedures.
• Responsible for secure cash handling and processing procedures.
• Manage confidential information for the company and guests.
• Responsible for proper administration for key control.
• Routinely conduct property/security walks.

Knowledge, Skills, and Abilities

• Knowledge of Microsoft Office products.
• Knowledge of hospitality guest management systems.
• Excellent verbal and written communications skills.
• Good organizational skills, detail oriented.
• Comfortable working in an environment that requires multitasking.
• Focused on providing exceptional customer service.
• Able to problem solve and resolve issues effectively and efficiently.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)

• Competitive Pay
• Great Benefits including various levels of medical plans, prescription discounts plus vision/dental
• 401K Retirement Program with company contribution – FREE MONEY!
• Group Life Insurance equal to your annual salary
• Voluntary Short- and Long-Term Disability Programs
• Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon
• Common Oaks Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Friday and Saturday or Saturday and Sunday availability hours required.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality