Front Desk Clerk

Concord Hospitality Enterprises; Chandler (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance and short/long-term dis

Job summary

Concord Hospitality seeks a dependable Front Desk Agent to deliver exceptional guest service and support smooth hotel operations in Chandler, AZ. You’ll handle check-ins, reservations, and inquiries while maintaining a welcoming lobby and a safe environment for guests and staff.

Ideal candidates have hotel front desk or hospitality experience, strong attention to detail, and the ability to work independently.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Check-in and check-out procedures.
• Handle phone system, reservations, and guest inquiries.
• Process credit card transactions.
• Maintain lobby appearance and assist with breakfast if needed.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Front desk experience

Customer service oriented

Attention to detail

Independent worker

Job description

Description

Concord Hospitality is seeking a dependable and service-oriented Front Desk Agent to provide excellent guest service. You’ll handle front desk operations, monitor hotel activity, and ensure smooth business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.

Key Responsibilities

• Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels. Maintain a clean and organized laundry area.
• Process credit card transactions.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with breakfast if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision plans
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!

Pay Range:

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality