Front Desk Clerk

Extended Stay America Premier Chandler Airport; Chandler (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance and short/long-term-dis

Disability options

401(k) program with company match

Tuition assistance

Discounted room rates at Concord‑owned

Training, development, and career-adv前

Job summary

Concord Hospitality Enterprises Co. is seeking a dependable Front Desk Agent to provide excellent guest service at our Chandler, AZ property. You will manage front desk operations, handle guest inquiries, and ensure smooth check-in/check-out while maintaining a safe, welcoming environment.

Qualified candidates are detail-oriented, able to work independently, and committed to professional service. Previous hospitality experience is preferred, and we offer competitive wages and comprehensive

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels. Maintain a clean and organized laundry area.
• Process credit card transactions.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with breakfast if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Customer service

Attention to detail

Independent work

Professionalism

Job description

Description

Concord Hospitality is seeking a dependable and service-oriented Front Desk Agent to provide excellent guest service. You'll handle front desk operations, monitor hotel activity, and ensure smooth business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.

Key Responsibilities

• Complete all laundry responsibilities, including washing, drying,

  folding, and organizing linens and towels. Maintain a clean and organized laundry area.



• Process credit card transactions.


• Handle phone system, reservations, and guest inquiries.


• Perform check-in and check-out procedures.


• Verify, balance, and review hotel room availability and transactions.


• Prepare folios for departing guests.


• Maintain lobby appearance and assist with breakfast if needed.


• Monitor hotel safety and emergency procedures during the night shift.

Qualifications

• Previous hotel front desk or hospitality experience preferred.


• Strong attention to detail and organizational skills.


• Dependable, responsible, and able to work independently.


• Professional and customer-service oriented.

Benefits (Full-Time Associates Only)

• Competitive wages


• Medical, dental, and vision plans


• Life insurance and short/long-term disability options


• 401(k) program with company match


• Tuition assistance


• Discounted room rates at Concord-managed hotels


• Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a \"Great Place to Work for All.\"

We are Concord!

Pay Range: ______

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality