Front Desk - Behavioral Health

Lone Star Circle of Care; Austin (TX); Presencial; USD 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403b Retirement Plan

Descripción de la vacante

Lone Star Circle of Care welcomes a Front Desk teammate to join our Austin clinic. You will greet patients, check in, verify insurance, collect copays, schedule appointments, and maintain patient charts to ensure a smooth visit.

We value professionalism in a fast-paced medical office, with preferred bilingual English/Spanish skills and MS Office familiarity. This on-site role supports patients and the clinic’s daily operations.

Formación

• Six months or more of experience in a professional administrative environment.
• Greet patients and manage front desk operations with professionalism.
• Bilingual English/Spanish preferred.

Responsabilidades

• Greet patients as they arrive and check in patients; update charts as needed.
• Verify insurance and collect copays.
• Schedule appointments, answer phones, sort faxes, and complete additional tasks.
• Perform closing procedures at the end of each shift.

Conocimientos

Communication skills

Bilingual English/Spanish

Problem-solving

Herramientas

MS Office (Word, Excel, Outlook)

Descripción del empleo

At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Front Desk staff are the first point of contact for our patients in the clinic and they are vital to creating a positive patient experience.

Our people and culture are our foundation. We are seeking Front Desk employee’s who are passionate about making a difference in our community. If you are in the pursuit of meaningful work in a fun and friendly environment, LSCC is the place for you!

A Day in the Life of a Front Desk employee may look like this:

• Upon arrival, clean and prepare the lobby
• Greet patients as they arrive using our AIDET/LOC technique
• Check in patients and update patient charts as necessary
• Verify insurance and collect any copays as necessary
• Schedule appointments, answer phone calls, sort faxes, and complete any additional tasks
• Perform closing procedures at the end of each shift

We ask our Front Desk to possess a minimum of:

• Minimum of six (6) months of experience working in a professional administrative environment

The following experience/skills are preferred:

• Prior medical office and/or healthcare setting experience
• Proficient with MS Office Suite (Word, Excel, and Outlook)
• Bilingual English/Spanish language skills

Key Success Factors

Some key factors that will make an individual successful in this role:

• Problem-solving skills,

Benefits

LSCC offers a competitive benefits package, including:

• Medical, Dental, and Vision insurance;
• LSCC paid Life insurance;
• LSCC paid Short-Term and Long-Term Disability insurance;
• Paid Time Off; and
• 403b Employee Retirement Plan