Front Desk Attendant -TownePlace Suites by Marriott, Westport, MA

Lafrance Hospitality Company; Westport (MA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Part-Time Front Desk Attendant for their TownePlace Suites location. This role offers a positive work environment with friendly coworkers and opportunities for career growth. Ideal candidates are self-motivated and guest-focused, with a welcoming personality. Enjoy benefits like daily pay, travel discounts, and referral bonuses while developing your professional skills in the hospitality sector. Join a team that values mentorship and offers a supportive atmosphere for your career advancement.

Benefits

401K Matching

Brand-wide Travel Discounts

Company-wide Travel Discount Program

Referral Bonus Incentive

Retention Bonus Incentive

Annual Review Program

Opportunities for Growth

Paid Training

Qualifications

• Self-motivated and guest-focused with a friendly personality.
• Must have weekend availability and be punctual for shifts.

Responsibilities

• Maintain a warm and professional demeanor with guests.
• Check guests in and out, ensuring proper payment and fulfilling requests.
• Address and resolve guest issues to enhance satisfaction.

Skills

Customer Service Experience

Attention to Detail

Reliability

Ability to Work Independently

Teamwork

Job description

Join Our Team at TownePlace Suites by Marriott, Westport as a Part-Time Front Desk Attendant!

We offer a positive work environment with friendly coworkers, opportunities for cross-training, career growth, and mentorship. As a Marriott team member, you'll enjoy discounts on hotel rooms for you and your family, along with year-round and seasonal incentives.

If you're self-motivated, guest-focused, and available on weekends, apply for this Front Desk Attendant position. A friendly and welcoming personality is essential for success in this role at TownePlace Suites. This is a great opportunity to develop your professional skills.

Take advantage of our DailyPay feature, which allows you to receive your earnings on any day you choose. Additionally, you can earn up to $500 by referring someone to join our team.

Pay: $15-$17 per hour

Shift: Part-time

Schedule: 1-2 Day Shifts & 1-2 Overnight Shifts (must have weekend availability)

Responsibilities:

• Maintain a warm, welcoming, and professional demeanor when interacting with guests.
• Check guests in and out, ensuring proper payment, noting and fulfilling special requests, and recording accurate information.
• Answer phones professionally and helpfully.
• Post charges and settle guest accounts following procedures.
• Address and resolve guest issues to enhance satisfaction.
• Be familiar with emergency procedures and hotel policies.
• Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, Customer Service, Front Desk

• Customer Service Experience
• Hotel Marriott Experience is a plus but NOT required
• Attention to detail
• Reliability
• Ability to work independently and as part of a team

Benefits include:

• 401K Matching
• Brand-wide Travel Discounts
• Company-wide Travel Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Opportunities for Growth
• Paid Training