Front Desk Attendant -TownePlace Suites by Marriott, Westport, MA

Lafrance Hospitality; Westport (CT); On-site; Part time

Job summary

Join a leading hospitality team as a Front Desk Attendant at TownePlace Suites by Marriott in Westport. This part-time role offers a friendly work environment, opportunities for growth, and various employee discounts. Ideal candidates are self-motivated and guest-focused, with a friendly personality. Enjoy flexible shifts and the chance to develop your professional skills while ensuring guest satisfaction.

Benefits

401K matching

Travel discounts for employees and family

Referral and retention bonuses

Annual reviews

Growth opportunities

Paid training

Qualifications

• Customer service experience required.
• Ability to work alone and as part of a team.

Responsibilities

• Check guests in and out, ensuring proper payment.
• Resolve guest issues to increase satisfaction.
• Maintain a warm, welcoming, and professional demeanor.

Skills

Customer service

Attention to detail

Reliability

Job description

Front Desk Attendant - TownePlace Suites by Marriott, Westport, MA

Join our team at the TownePlace Suites by Marriott, Westport as a part-time Front Desk Attendant.

Enjoy a positive work environment with friendly coworkers, opportunities for cross-training, career growth, and mentorship. Marriott team members receive discounts on hotel rooms for themselves and their families, along with year-round and seasonal incentives.

If you are self-motivated, guest-focused, with some weekend availability, apply now. A friendly and welcoming personality is essential for success in this role. This position offers a great opportunity to develop your professional skills.

Take advantage of our DailyPay feature to receive earnings on your preferred day. Refer a friend and earn up to $500.

Pay: $15-$17 per hour
Shift: Part-time
Schedule: 1-2 Day Shifts & 1-2 Overnight Shifts (must have weekend availability)

Responsibilities:

1. Maintain a warm, welcoming, and professional demeanor with guests
2. Check guests in and out, ensure proper payment, note and fulfill special requests, and record accurate information
3. Answer phones professionally and helpfully
4. Post charges and settle guest accounts following procedures
5. Resolve guest issues to increase satisfaction
6. Know emergency procedures and hotel policies
7. Be punctual for scheduled shifts

Requirements:

• Customer service experience
• Hotel Marriott experience is a plus but not required
• Attention to detail
• Reliability
• Ability to work alone and as part of a team

Benefits:

• 401K matching
• Travel discounts for employees and family
• Referral and retention bonuses
• Annual reviews
• Growth opportunities
• Paid training