Front Desk Attendant - Overnight Weekends

Touchmark, LLC; Fargo (ND); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading senior living community as a Front Desk Attendant, where you will play a vital role in creating extraordinary first impressions for visitors and residents alike. This position requires a commitment to excellence, teamwork, and compassion, ensuring that every interaction reflects the values of the community. Your responsibilities will include warmly welcoming guests, managing inquiries, and maintaining a clean and safe environment. If you are a dedicated individual with a passion for service and a desire to make a difference, this role offers a unique opportunity to enrich lives every day.

Qualifications

• 1+ year experience as a receptionist/concierge in a busy setting.
• Ability to read, write, and speak English fluently.

Responsibilities

• Welcome and direct visitors and guests warmly.
• Handle telephone inquiries and monitor emergency systems.

Skills

Customer Service

Communication

Microsoft Office

Education

High School Diploma or Equivalent

Tools

Basic Office Equipment

Job description

Fargo, ND, USA

Job Description

Posted Monday, May 5, 2025 at 8:00 AM

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:

Overnight Position

Every Other Weekend - Saturday/Sunday

Touchmark is Fargo’s leading full-service senior living community, enriching the lives of residents and their families through exceptional service and quality housing. We are currently seeking the right person to join our team as a Front Desk Attendant with light Janitor duties.

As the Front Desk Attendant you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as becoming a “go-to” person for residents, guests, and team members who have questions or need assistance. By remembering that everyone who walks through the door is potentially a prospective future resident or team member, you will have the opportunity every day to ensure that each visitor leaves with an extraordinary first impression of your community!

This is a Casual position, every other Saturday and Sunday, 10pm - 6am shift.

The ideal candidate will:

Have a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers

Possess a high school diploma or equivalent

Must Read, Write and Speak English

Have at least one year of experience as a receptionist/concierge in a busy setting, or similar experience in a service-oriented position

Be willing to handle such duties as answering the telephone in a prompt manner, monitoring emergency pendants and pull cords, acting as security, performing perimeter door checks, delivering newspapers to residents, and ensuring that the common areas near the front desk are clean

Have a working knowledge of Microsoft Office applications and basic office equipment

Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors

On-call and temporary employees are not eligible to participate in employee benefits or insurance plans.

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.