Front Desk Attendant - Buenger Club (Newport, KY)

Boys & Girls Clubs of Greater Cincinnati Inc; Newport (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading organization focused on youth development is seeking a part-time Front Desk Attendant for their Newport location. In this role, you will greet members, maintain attendance records, process memberships, and ensure a safe, welcoming environment. Ideal candidates will possess a high school diploma, effective communication skills, and a warm, energetic demeanor.

Benefits

Paid PTO

Holidays

Qualifications

• 1 year experience in data entry required; 3 years preferred.
• CPR and First Aid certification preferred.

Responsibilities

• Greet members and maintain accurate attendance records.
• Administer membership applications and collect payments.
• Ensure safety protocols and visitor identification.

Skills

Communication

Teamwork

Organization

Energetic attitude

Understanding young people

Education

High School Diploma or GED

Job description

Primary Function: Under the supervision of the Club Director, the Front Desk Attendant is responsible for assuring accurate record keeping of attendance and membership information, and greeting members and the public in a positive manner.

Essential Job Responsibilities:

• Provide individual guidance and establish relationships with members that are conducive to their growth and development.
• Maintain accurate daily records of membership and attendance information utilizing KidTrax technology.
• Administer intake of membership application and all other documents relative to membership intake process.
• Collect pick-up cards from families to ensure the Safe Passage policy is enforced.
• Answer telephone and greet members and all Club guests in a pleasant and polite manner.
• Ensure that all visitors and volunteers scan in and are properly identified with ID badges.
• Allow only authorized Club personnel behind the front desk.
• Maintain a balanced cash box when applicable.
• Collect payments for summer camp and other special programs.
• Maintain a payment log to maintain an accurate accounting of all program fee transactions.
• Monitor the use of the public address system

Collaboration/Relationships:

• Maintains close contact with Program Coordinator, Education Coordinator, Club Director and other Club staff, volunteers and parents.
• Work collaboratively with other Program Leaders and Leadership Staff to enhance program development.
• Actively participate in professional development training.

Physical Requirements/Work Environment:

We maintain a 15:1 member to staff ratio. Activities are varied and require active engagement during educational and recreational programming, which may include extended periods of walking and standing. Maximum unassisted lift = 50 lbs. Average lift less than 25 lbs. Requires ability to use computer, various standard and specialized software and database systems, keyboard, calculator and typical office machines.

Education/Experience Requirement:

High School Diploma or GED required. A minimum of 1 year experience in data entry required; minimum 3 years experience preferred.

Skills/Knowledge Required:

• Energetic, forward-thinking and creative individual with high ethical standards.
• Ability to work with a team.
• An understanding of the needs and interests of young people.
• Strong communication skills, both written and verbal.
• Strong organizational skills.
• Ability to interact with young people in a positive way, particularly as it relates to behavior issues.
• Maintain a positive, friendly and cooperative attitude at the worksite.

CPR and First Aid certification preferred.

Position Details:

• Part-time employment
• Hourly Rate: $15.00/hour
• Great Benefits including Paid PTO and Holidays