FRONT DESK ATTENDANT - 370 LAKESIDE PARK

City of St. Peters; Saint Peters (MO); On-site; USD 25,000 - 30,000; Full time

Job summary

Join the team at 370 Lakeside Park as a Front Desk Attendant! You will be the primary point of contact for visitors, responsible for customer service, managing check-ins, and ensuring a pleasant park experience. This role offers the opportunity to work in a beautiful outdoor setting while engaging with guests and helping them enjoy their time at the park.

Qualifications

• Excellent customer service skills.
• A friendly and welcoming demeanor.
• Comfortable in a fast-paced environment.

Responsibilities

• Communicate effectively with customers in person and over the phone.
• Manage check-ins and reservations.
• Assist with equipment rentals and park programs.

Skills

Customer service skills

Friendly demeanor

Ability to work in a fast-paced environment

Education

First Aid and CPR/AED Certification

Job description

Discover the charm of 370 Lakeside Park, a stunning 500-acre park and campground that offers scenic views and a variety of recreational activities. We are looking for a Front Desk Attendant to be a primary point of contact for visitors, ensuring a warm and welcoming experience.

Summary of Position

As a primary point of contact for visitors, the Front Desk Attendant will play a crucial role in delivering exceptional customer service. The responsibilities will include answering phones, assisting visitors, ensuring smooth camper check-ins, processing campsite reservations, and aiding with rental equipment. This position offers a unique opportunity to enjoy the natural beauty of the park while working in both outdoor and indoor settings.

Normal Shift: Varies 8am - 8pm (M-Sun)

Key Duties and Responsibilities

• Clearly and effectively communicate with customers both in person and over the phone.
• Provide assistance or direction as necessary to enhance the enjoyment of visitors.
• Inform and educate visitors about policies, procedures, amenities, programs, and park rules.
• Assist with park programs and activities.
• Perform cashier functions and operate point-of-sale.
• Manage check-ins and reservations.
• Assist with keeping proper record of occupied sites.
• Assist customers with equipment rentals. This may require the ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
• Ensure Check-In Station is clean and properly stocked.
• Ability to lift and/or move over 50 lbs. on a regular basis.
• Maintain an effective working relationship with the general public and fellow employees.
• Ability to work under conditions that require exposure to environmental factors, i.e., weather and hazardous situations, without posing a direct threat to the health and safety of self or others.
• Operate various equipment related to assigned areas.
• Performs all work in compliance with established City safety standards.
• Performs other work as assigned.

Qualifications or desired qualifications

• First Aid and CPR/AED Certification (desired qualification)
• Excellent customer service skills.
• A friendly and welcoming demeanor.
• Comfortable in a fast-paced environment.

Apply today to become part of the 370 Lakeside Park team and help us deliver exceptional service in a breathtaking setting!

All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.