Front Desk Attendant

Boys Town; Omaha (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

Boys Town in Omaha, NE is seeking a front desk attendant for a work-study role that balances greeting visitors, answering phones, and coordinating with staff. The position emphasizes professionalism, courtesy, and security awareness while you study or complete homework during lulls between arrivals.

You will handle check-ins, monitor access, perform clerical tasks, and contribute to a welcoming environment in a busy office setting.

Qualifications

• High level of professionalism and customer service skills.
• Ability to promote and maintain good public relations and to treat visitors and staff with courtesy.
• Ability to assess situations and respond appropriately.
• Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality.
• Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.

Responsibilities

• Greets visitors, determines nature of visit, and contacts appropriate staff member to alert them of arrival.
• Performs general administrative and clerical duties including answering phones and answering the door.

Skills

High level of professionalism

Customer service skills

Administrative and organizational

Public relations

Confidentiality

Independent work & multitasking

Education

High School Diploma or equivalent

Minimum age 16

Job description

Responds in a professional, courteous, and efficient manner to arriving and departing visitors and phone inquiries. Maintains security awareness and monitors visitor access. This position is a work-study position that would allow the front desk attendant time to study/do homework while sitting at the front desk in between participant arrivals.

Shift:

16 hours per week

Weekday: 3 PM to 8 PM.

Every other Saturday: 8 AM to 5 PM

MAJOR RESPONSIBILITIES & DUTIES:

Maintains building security while providing administrative and reception support.

• Greets visitors, determines nature of visit, and contacts appropriate staff member to alert them of arrival.
• Performs general administrative and clerical duties including answering phones and answering the door.

KNOWLEDGE, SKILLS, AND ABILITIES:

• High level of professionalism and customer service skills, administrative and organizational skills.
• Ability to promote and maintain good public relations and to treat visitors and staff with courtesy.
• Ability to assess situations and respond appropriately.
• Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality.
• Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.

REQUIRED QUALIFICATIONS:

• Minimum 16 years of age required.

PREFERRED QUALIFICATIONS:

• High School Diploma or equivalent is preferred.
• Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.
• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:

• Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up. Work involves sitting most of the time, but may involve walking or standing for brief periods of time. No significant stooping is usually required.

Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.