Front Desk Attendant

Fitness Formula Clubs (FFC); Chicago (IL); On-site; USD 60,000 - 80,000; Part time

Job summary

Une opportunité passionnante s'offre à vous en tant que réceptionniste dans une salle de sport dynamique basée à Chicago. Dans ce rôle, vous serez au premier plan pour offrir une expérience mémorable à nos membres, en leur fournissant des services d'accueil et d'assistance. Nous recherchons une personne enthousiaste et accueillante, prête à travailler dans un environnement inclusif et diversifié, avec des horaires variables.

Benefits

Insurance - Medical, Dental and Vision insurance

Complimentary Club Membership

Open Door Policy

Diverse and Inclusive Culture

Employee discounts on Spa, Retail, and Fitness classes

Employee appreciation programs

Various fringe benefits

Qualifications

• Expérience en service à la clientèle, de préférence dans un environnement de loisirs.
• Capacité à travailler avec des horaires flexibles.
• Aptitude à créer une atmosphère accueillante pour les membres.

Responsibilities

• Accueillir les membres par leur nom et créer une bonne première impression.
• Vérifier l'entrée des membres et des invités au club.
• Répondre professionnellement aux appels entrants.

Skills

Customer Service

Communication

Teamwork

Job description

Benefits:

• Dental insurance
• Employee discounts
• Training & development
• Vision insurance
• Wellness resources

Position: Front Desk Attendant

Job Type: Part-time

Location: FFC Old Town

Available Shifts:
Opening 5am Wednesdays
Opening 5am Thursdays
Middays Fridays
Closing 8pm Fridays
Opening 7am Saturdays
Closing 7pm Saturdays
Opening 7am Sundays
Closing 7pm Sundays

Compensation: $16.20 per hour

Duties and Responsibilities:

• Greet members by name and create a great first impression of the club
• Check-in members and guests to the club
• Act as liaison between current and prospective members and Membership Department
• Answer incoming calls professionally
• Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
• Perform opening and closing functions regarding the front desk
• Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
• Attend all required department and club staff meetings
• Provide a clean, safe and healthy environment for members, guests, and co-workers

What We Offer:

• Insurance - Medical (only for Full time employees), Dental and Vision insurance through UnitedHealthcare
• Company-paid Life Insurance (only for Full time employees)
• 401K - with company match
• Professional Development Reimbursement - FFC will match 50% of the cost for an activity up to a maximum reimbursement amount of $200 allowed during the calendar year. We encourage our staff to diversify their educational development. This benefit becomes effective after 90 days of employment (only for Full time employees)
• We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)

Other Perks of Working at FFC:

• Complimentary Club Membership to use any of our FFC locations!
• Open Door Policy - Your managers and the corporate team all have an open door policy
• Diverse and Inclusive Culture - Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment
• 25% discounts on Spa, Retail, and Fitness classes for all employees
• Employee appreciation programs
• Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines) and more

Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.

Our Purpose:

"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.