Description
Front Desk Attendant
Join the Mountainside Fitness Team
Why Mountainside Fitness?
We invest in our people. Here's what you can expect as part of the Mountainside family:
- Complimentary gym membership plus deep personal training discounts
- Onsite childcare — bring your kids to work with you
- Consistent schedules that stay the same week to week — no surprises
- Flexible pay for hourly employees — access your earnings when you need them
- Real growth opportunities — 100% of our General Managers were promoted from within
Key Responsibilities
Member & Guest Experience
- Warmly greet and check in Members and guests, creating a welcoming first impression
- Respond promptly and professionally to guest needs, requests, and concerns
- Communicate relevant guest information to the appropriate departments in a timely manner
- Provide basic equipment orientation and assistance to Members as needed
Safety & Club Standards
- Uphold and enforce club safety policies to protect the well‑being of all Members and guests
- Maintain a professional, conservative appearance in accordance with club dress policy
- Complete assigned cleaning tasks to help maintain a clean and safe environment
Operations & Administration
- Operate standard office equipment including phones, computers, and copy machines
- Accurately perform basic math functions related to daily operations
- Complete tasks and assignments consistently and thoroughly, communicating any concerns to management
Qualifications
Experience & Skills
- Previous experience in customer service, front desk, or a related field preferred
- Strong interpersonal skills with the ability to build rapport with a diverse membership
- Excellent written and verbal communication skills
- Strong organizational skills and ability to manage multiple tasks
- Problem-solving and conflict resolution skills
- Self‑motivated and proactive — takes initiative and seeks out additional duties
Character & Reliability
- Demonstrates responsibility, dependability, and consistency: arrives on time, attends meetings, and completes assigned tasks
- Communicates professionally with managers, co‑workers, and Members
Physical Requirements
- Must be at least 16 years or older
- Ability to lift a minimum of 30 lbs.
- Ability to move throughout the club and around equipment throughout the shift
- Physical ability to complete assigned cleaning tasks
Requirements Upon Hire
- CPR Certification required within 30 days of start date — sponsored by Mountainside Fitness at no cost to you
- Successful completion of pre‑employment drug screening
- Successful completion of Manage Staff training
- Successful completion of the Mountainside Fitness Training Program
Ready to be the face of Mountainside? Apply today and start building your career with us.