Front Desk Associates, San Ramon

Equinox; San Ramon (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic and energetic team as a Front Desk Associate at a leading wellness brand. This role is perfect for individuals passionate about customer service and health. You will be the first point of contact for members and guests, providing exceptional service and support. Your responsibilities will include greeting members, answering inquiries, and maintaining a welcoming environment. This part-time position offers competitive pay and perks, including complimentary club membership and incentives on services. If you're friendly, outgoing, and eager to make a difference in a vibrant community, this is the opportunity for you!

Benefits

Complimentary Club Membership

Competitive Salary

Commission Opportunities

Incentives on Personal Training

Incentives on Spa Services

Qualifications

• Minimum of 1 year in customer service or related experience.
• Must be friendly, vibrant, and outgoing.

Responsibilities

• Professionally greet members and guests.
• Provide the highest level of customer service to members.
• Maintain an orderly and clean work area.

Skills

Customer Service

Communication Skills

Reliability

Professionalism

Friendliness

Education

High School Diploma or GED

Job description

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OUR STORY
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE
We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description
We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.

• Professionally greet members and guests
• Scan membership ID’s upon members entrance
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members’ accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with other related tasks

Qualifications

• Minimum of 1 year in customer service or related experience
• High school diploma/GED required or equivalent work experience
• Reliable, professional, computer literate, energetic, and friendly
• Preferably interested in health, fitness, and/or sports
• Must be friendly, vibrant, and outgoing
• Must be able to effectively communicate in person, via email, and via phone

Essential Physical Requirements

• Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
• Must be able to perform pushing, pulling and lifting up to 50lbs at a time

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

Pay Transparency - $16.50/hour
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Seniority level

• Not Applicable

Employment type

• Part-time

Job function

• Other
• Industries
• Wellness and Fitness Services