Front Desk Associates, Marina Del Rey

Equinox; California; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Front Desk Associate in a vibrant environment focused on health and fitness. This role offers an exciting opportunity to engage with members and guests, providing top-notch customer service while maintaining an organized workspace. Ideal candidates are energetic, friendly, and possess strong communication skills. Enjoy competitive pay, complimentary club membership, and discounts on services. Be part of a forward-thinking organization that values high-performance living and community success.

Benefits

Complimentary Club Membership

30-50% Discounts on Products and Services

Competitive Salary

Industry-Leading Commission Opportunities

Qualifications

• 1 year of customer service experience required.
• Must be reliable, professional, and computer literate.

Responsibilities

• Greet members and guests professionally.
• Provide excellent customer service and assist with inquiries.
• Maintain a clean and organized work area.

Skills

Customer Service

Effective Communication

Professionalism

Teamwork

Education

High School Diploma or GED

Job description

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Our Story

Equinox Group is a high-growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We seek what is next for maximizing life and grow the lifestyle brands and experiences that define it. Our brands include Equinox, SoulCycle, and Equinox Hotels, recognized for inspiring members and employees worldwide, with locations across major US cities, London, Toronto, and Vancouver.

Our Values

We are passionate about high-performance living, investing in our health and fitness. We believe everyone has untapped potential and use a disruptive approach to unleash it. We dream big, sweat the details, and aim for 110% to deliver exceptional experiences. We are obsessed with what’s new, now, and next, living ahead of trends in fashion, culture, and consumer behavior. We value humility and a team approach, fostering a community committed to each other's success.

Job Description

We are seeking energetic, creative, and enthusiastic Front Desk Associates to join our team. This role is ideal for candidates eager to make a significant impact in a growing organization.

• Greet members and guests professionally
• Scan membership IDs upon entrance
• Answer phones professionally
• Respond to member questions, concerns, and discrepancies
• Update members’ accounts as needed
• Maintain a clean and organized work area
• Work opening, closing, or mid-day shifts
• Tour members when required
• Provide excellent customer service to members, prospective members, and guests
• Assist other departments with related tasks

Qualifications

• At least 1 year of customer service or related experience
• High school diploma/GED or equivalent work experience
• Reliable, professional, computer literate, energetic, and friendly
• Interest in health, fitness, and/or sports preferred
• Friendly, vibrant, and outgoing personality
• Effective communication skills in person, email, and phone

Physical Requirements

• Ability to stand for long periods, sit, walk, squat, stoop, reach, and bend above/below shoulder height
• Ability to push, pull, and lift up to 50 lbs

Additional Benefits

As a member of the Equinox team, you will receive:

• Competitive salary, benefits, and industry-leading commission opportunities
• Complimentary club membership
• 30-50% discounts on products and services including Personal Training, Spa, and Shop items

Pay Transparency

$17.28 per hour

This description covers the general requirements; other duties may be assigned to ensure proper department operation.

Equal Opportunity

Equinox is an equal opportunity employer. For more info, visit our website at https://careers.equinox.com/. All information is confidential per EEO guidelines. Must have legal right to work in the U.S.