Front Desk Associates Marina Del Rey

Equinox; California; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Front Desk Associate at a leading fitness organization. This role offers the chance to make a significant impact while providing exceptional customer service. You'll be the first point of contact, greeting members and guests, managing inquiries, and ensuring a welcoming environment. With competitive pay and benefits, including complimentary club membership and discounts on services, this position is perfect for those passionate about health and fitness. If you're energetic, friendly, and ready to contribute to a vibrant community, this opportunity is for you!

Benefits

Complimentary Club Membership

30-50% Discounts on Products and Services

Qualifications

• 1 year of customer service experience required.
• Must be friendly, vibrant, and outgoing.

Responsibilities

• Greet members and guests professionally.
• Maintain a clean work area and respond to member inquiries.

Skills

Customer Service

Communication Skills

Reliability

Energetic and Friendly

Education

High School Diploma/GED

Job description

Job Description

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization

• Professionally greet members and guests
• Scan membership ID’s upon members entrance
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members’ accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with other related tasks

Qualifications:
Qualifications

• Minimum of 1 year in customer service or related experience
• High school diploma/GED required or equivalent work experience
• Reliable, professional, computer literate, energetic, and friendly
• Preferably interested in health, fitness, and/or sports
• Must be friendly, vibrant, and outgoing
• Must be able to effectively communicate in person, via email, and via phone

ESSENTIAL PHYSICAL REQUIREMENTS

• Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
• Must be able to perform pushing, pulling and lifting up to 50lbs at a time

Additional Information

** AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:**

• We offer competitive salary, benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

Pay Transparency: $17.28 per hour

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at ** https://careers.equinox.com/**

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.