Front Desk Associates, Glendale

Equinox Fitness Club; Glendale (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive salary & benefits

Complimentary club membership

Discounts on services

Job summary

Equinox Group is seeking Front Desk Associates in Glendale to provide premier guest experiences, greet visitors, and manage memberships. The role emphasizes accuracy in scanning IDs, answering phones, and keeping the lobby area welcoming and organized.

Ideal candidates are energetic, professional, and passionate about health and fitness, with flexibility to work opening shifts and deliver exceptional service to members and guests.

Qualifications

• .Customer service orientation and professionalism.
• .Ability to greet members and guests with courtesy.
• .Accurate handling of membership information and account updates.

Responsibilities

• Provide the highest level of customer service to members, prospective members, and guests.
• Professionally greet members and guests.
• Scan membership IDs.
• Answer phones.
• Update members' accounts.
• Maintain an orderly lobby area.
• Able to work opening shifts.

Skills

Customer service

Greet customers

Phone handling

Account updates

Lobby maintenance

Tools

CRM software

Job description

Front Desk Associates, Glendale

Overview

OUR STORY

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

Job responsibilities include but are not limited to the following:

• Provide the highest level of customer service to members, prospective members, and guests
• Professionally greet members and guests
• Scan membership ID's
• Answer phones
• Update members' accounts
• Maintain an orderly lobby area
• Able to work opening shifts

Qualifications

• Reliable, professional, computer literate, energetic, and friendly
• Interested in health, fitness, and/or sports.

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

Pay Transparency - $18.47

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.