Front Desk Associates AM -- Part Time

True North Hotel Group; Wrentham (MA); On-site; USD 25,000 - 35,000; Part time

Job summary

An award-winning management and development company is seeking a dedicated AM Front Desk Associate to join their supportive family culture. This part-time role involves greeting guests, managing check-ins, and ensuring a pleasant stay by assisting with reservations and resolving any issues. Ideal for those looking to start their career in hospitality, this position offers a friendly work environment and the chance to make a difference in guests' experiences. If you are passionate about customer service and eager to learn, this is the perfect opportunity for you!

Qualifications

• High school diploma or GED required.
• 1-3 months of related experience preferred.

Responsibilities

• Greet guests and check them into the hotel.
• Assist with dining and entertainment reservations.
• Resolve guest problems and complaints.

Skills

Customer Service

Problem Solving

Communication

Hospitality

Education

High School Diploma or GED

Job description

Join to apply for the Front Desk Associates AM -- Part Time role at True North Hotel Group

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Join to apply for the Front Desk Associates AM -- Part Time role at True North Hotel Group

True North Hotel Group, an award-winning management and development company, is seeking an AM Front Desk Associate to join our team at the Hotel Name, City, State. We offer excellent benefits and a supportive family culture.

Responsibilities

1. Greet guests and check them into the hotel, issue room keys, and direct guests to rooms and other areas.
2. Respond to guest questions in person or over the phone.
3. Assist with dining, entertainment, and transportation reservations to ensure an enjoyable stay.
4. Resolve guest problems and complaints.
5. Perform clerical duties such as answering phones, taking messages, entering reservations, filing, photocopying, faxing, and mailing.

Qualifications

1. High school diploma or GED, or 1-3 months of related experience and/or training, or equivalent.
2. Ability to lift, push, pull, and carry objects weighing up to 50 pounds.
3. Hospitality experience is a plus.

We look forward to hearing from you!

True North is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Hospitality