Front Desk AssociatePatient Access Rep

United Surgical Partners International Inc (USPI); Rio Rancho (NM); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401k retirement plan

Paid time off

Paid holidays

Employee discount program

Job summary

Presbyterian Rust Surgery Center is seeking a Front Desk Associate to manage front-desk activities in a fast-paced ambulatory surgery center environment. You will interact with patients, families, and physicians in person and by phone, perform clerical tasks, and support admissions and chart preparation.

The role emphasizes accurate data entry, patient check-in, and coordination with pre-op nursing staff while maintaining a courteous, efficient front office.

Qualifications

• High school graduation or equivalent required.
• One year of hospital clerical experience or similar preferred.
• Typing at least 45 wpm required.
• Medical terminology knowledge beneficial.
• Bilingual preferred; strong communication skills essential.

Responsibilities

• Interface with visitors, patients, family, and physicians on phone and in person.
• Operate telephone system, receive calls, take messages and route appropriately.
• Perform clerical duties: mail, office supplies, and postage.
• Assist with chart preparation and admissions, including pre-op check-in and ID/insurance copy.
• Communicate with Pre-Op nursing staff as needed.
• Collect patient responsibility as determined by Insurance Verifier.

Skills

Typing 45 wpm

Medical terminology

Bilingual

Communication skills

Office equipment operation

Education

High school diploma or equivalent

Job description

Front Desk Associate Full Time

Presbyterian Rust Surgery Center is hiring a Front Desk Associate.

Presbyterian Rust Surgery Center is a fast paced ASC environment committed to producing the highest quality work and experience for patients and their families.

Job Summary:

Interface with visitors, patients, family, and physicians on phone and in person.

Responsibilities:

• Operates telephone system including receiving incoming calls, taking messages, identify nature of business and call.
• Performs clerical duties including distribution of mail and messages, monitoring office supplies, and maintaining postage meter.
• Assist with chart preparation.
• Assist with Admissions. Check in pre-op patients. Copy identification and insurance. Communication with Pre-Op nursing staff.
• Collect patient responsibility as determined by the Insurance Verifier.
• Provide relief to Admitting, Office Assistant, and Scheduling as required.

What We Offer

As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses. USPI offers the following benefits, subject to employment status:

Medical, dental, vision, disability, and life insurance

• Paid time off (vacation & sick leave)
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.

Required Skills

Qualifications:

• High school graduate or equivalent.
• One year previous experience or some hospital clerical experience or medical terminology preferred.
• Must have the skills necessary to operate office equipment that are required to fulfill job duties.
• Forty-five (45) wpm typing skills required.
• Medical terminology and computer experience beneficial
• Bilingual preferred.
• Good communication skills.

Physical Demands / Working Conditions:

Working environment is representative of the essential functions of the job. Physical demands require employee to sit and answer the phone for extended periods of time. Reasonable accommodations may be made to enable individuals to perform essential functions.

Required Experience

Qualifications:

Qualifications :

• High school graduate or equivalent.
• One year previous experience or some hospital clerical experience or medical terminology preferred.
• Must have the skills necessary to operate office equipment that are required to fulfill job duties.
• Forty-five (45) wpm typing skills required.
• Medical terminology and computer experience beneficial
• Bilingual preferred.
• Good communication skills.

Physical Demands / Working Conditions:

Working environment is representative of the essential functions of the job. Physical demands require employee to sit and answer the phone for extended periods of time. Reasonable accommodations may be made to enable individuals to perform essential functions.