Front Desk Associate — Veterinary Care & Growth

Cherokee Trail Veterinary Hospital, PA; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Generous CE allowance and paid CE time

401(k) with up to 5% company match

Pet care discounts

Employee Assistance Program

Job summary

A community veterinary clinic in New York is seeking a Full-Time Customer Service Representative to enhance client experiences at the front desk. Ideal candidates will bring warmth, organizational skills, and a passion for animal care. The clinic offers competitive pay, comprehensive insurance, professional development resources, and a supportive team environment. Join us to be part of something special and grow your career!

Qualifications

• A people person who loves to create great experiences from the first phone call to the final tail wag.
• Organized and detail-obsessed, ensuring smooth communication and record-keeping.
• Tech-savvy and confident navigating digital systems and patient charts.

Responsibilities

• Greeting clients with warmth and professionalism.
• Scheduling appointments and managing daily workflows.
• Answering questions and providing client education.
• Processing payments and checking clients in and out.

Skills

Customer service skills

Multitasking

Organizational skills

Tech-savvy

Compassionate communication

Job description

A community veterinary clinic in New York is seeking a Full-Time Customer Service Representative to enhance client experiences at the front desk. Ideal candidates will bring warmth, organizational skills, and a passion for animal care. The clinic offers competitive pay, comprehensive insurance, professional development resources, and a supportive team environment. Join us to be part of something special and grow your career!