Front Desk Associate-PM Shift-

Crestview Management, LLC; Chicago (IL); On-site; USD 28,000 - 38,000; Full time

Job summary

A leading hotel is seeking Front Desk Associates who are passionate about guest service in a dynamic environment. This entry-level role is ideal for individuals with customer service experience, offering a chance to grow in the hospitality industry. Join us to develop your career with a respected brand in hospitality.

Benefits

Health and Dental Insurance

Company-paid Life Insurance

Short-Term and Long-Term Disability Insurance

Paid Time Off (PTO)

Free hotel rooms and discounts

401(k) with company match

Qualifications

• At least one year in a hospitality-oriented field (hotel experience preferred).
• Strong communication skills and ability to multitask.

Responsibilities

• Greet guests upon arrival and manage check-in process.
• Address guest inquiries and ensure satisfaction during stay.
• Maintain a professional front desk area.

Skills

Communication

Interpersonal skills

Customer-focused attitude

Multitasking

Attention to detail

Job description

Are you looking to start a rewarding career in hospitality? Marriott Dallas Las Colinasis hiring Front Desk Associateswho are passionate about providing excellent guest service in a welcoming and fast-paced environment. This entry-level role is ideal for individuals with at least one year of customer service experience in a high-contact setting, preferably in a hospitality-related field such as a hotel, restaurant, or travel industry.

As a full service hotelcatering to business travelers, we take pride in delivering exceptional service from the moment our guests arrive. If you enjoy working with people, have strong attention to detail, and are eager to grow within the hospitality industry, we invite you to apply today!

Key Responsibilities:

• Create a Welcoming Experience: Be the friendly face that greets guests upon arrival and ensures a smooth check-in process.
• Check-In & Check-Out: Process guest arrivals and departures with accuracy and professionalism.
• Assist Guests with Inquiries: Provide helpful and timely responses to guest questions, reservations, and special requests.
• Manage Room Assignments & Reservations: Ensure accurate bookings, modifications, and room allocations based on guest preferences and hotel availability.
• Problem-Solving & Guest Satisfaction: Address concerns professionally and ensure guest needs are met to enhance their stay.
• Maintain a Professional Front Desk Area: Keep the workspace clean, organized, and welcoming.

Requirements:

• At least one year in a hospitality-oriented field (hotel experience preferred).
• Strong communication and interpersonal skills with a customer-focused attitude.
• Computer proficiency and ability to learn hotel reservation systems.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Availability to work various shifts, including weekends and holidays.

We offer a competitive wageand a comprehensive benefits package, including:

• Health and Dental Insurance
• Company-paid Life Insurance
• Short-Term and Long-Term Disability Insurance
• Vision, Critical Illness, and Accidental Insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Free hotel rooms and Marriott hotel discounts

Why Join Us?

At Marriott Dallas Las Colinas, we believe in developing talent and providing opportunities for growth. This role is a great first step toward building a career in hospitality with one of the most well-respected hotel brands in the world.

If you have a passion for guest services, a strong work ethic, and a desire to grow in the hospitality industry, we encourage you to apply today and become a valued part of our team!

Your journey begins here atM arriott Dallas Las Colinas!