Front Desk Associate - Overnight (Glacier NP)

Pursuit Collection; West Glacier (MT); On-site; USD 1,000; Part time

Job summary

Join a vibrant team in a breathtaking location as a Front Desk Associate! This role is perfect for those who thrive in a dynamic environment, welcoming guests and ensuring they have a memorable experience in Glacier National Park. With opportunities to connect with a diverse team and enjoy perks like free access to attractions, this position offers a unique blend of work and adventure. If you're ready to bring your best self and make a difference in guests' lives while enjoying the stunning scenery, this is the job for you. Prepare for a fun, independent, and busy work environment where every day is an adventure!

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays

Access to mental health resources

Housing accommodations available

Qualifications

• Previous Front Desk/Night Audit experience preferred but not required.
• Strong work ethic and commitment to team and guest is essential.

Responsibilities

• Register and assign rooms to guests, issue room keys.
• Communicate with night security and maintenance for guest issues.
• Assist guests and teammates where needed.

Skills

Front Desk/Night Audit experience

Work ethic

Communication skills

Organizational skills

Teamwork

Flexibility

Attention to detail

Customer service

Job description

What perks can you expect?

• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.
• Housing accommodations available.

Your daily pursuit is welcoming our guests and helping them have the most comfortable Glacier adventure possible!

What will your compensation be?

$16.50/hour

When does this adventure begin?

This role is posted for our spring/summer 2025 season!

What will you do in this job?

• Register and assign rooms to guests, issue room keys, provide instruction to bell staff when necessary.
• Communicate with night security, report any guest issues.
• Communicate with night maintenance to report any issues.
• Print next day reports for arrivals, departures, vacant rooms, etc.
• Ensure guest wake up calls are logged into phone system.
• Keeps record of potential safety and maintenance issues and communicates details to supervisor.
• Offers assistance to guests and teammates where needed.
• Be a utility player who can complete a variety of job duties.

This job description describes at a high level what a Front Desk Associate (Overnight) does, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

What skills and experience do you need for this job?

• Previous Front Desk/Night Audit experience preferred but not required – we are happy to train!
• Work ethic and commitment to the team and guest is key.
• Be willing and able to work solo or as part of a team.
• Be committed to Safety First and the highest quality of cleaning & sanitizing standards.
• Be organized with a great eye for detail.
• Be kind to others and always bring your best.
• Be a good communicator, always suggesting ideas and solutions.
• Be helpful and friendly, willing to go the extra mile.
• Be relaxed, flexible and able to handle a few curve balls.
• Be ready to have fun!

What will your work environment be like?

• Beautiful: You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife in and around Glacier National Park.
• Fun: You'll be meeting team members from across the globe and get to participate in tons of team events.
• Independent: You’ll spend your days in and around our amazing properties.
• Remote: Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
• Busy: You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required.

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO:

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at (url removed).

We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.

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