Front Desk Associate- Opener

Crunch Fitness; Matthews (NC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off

Life Insurance

Complimentary Crunch Membership

Discounted Personal Training

Ongoing training and development

Job summary

Crunch Fitness in Matthews, North Carolina is looking for a Front Desk Associate to deliver outstanding customer service and maintain a high-energy environment. This role requires engaging with members, selling memberships, and ensuring exceptional experiences for all guests.

The ideal candidate possesses a positive attitude, strong communication skills, and a passion for helping others. The position offers hourly compensation, incentivized commissions, and benefits including medical insurance, 401(k), and a complimentary Crunch membership.

Qualifications

• Sales or customer service experience.
• Must be a team player with a positive attitude.
• Willingness to go above and beyond.

Responsibilities

• Engage with prospective members and sell memberships.
• Promote club services to ensure exceptional experiences.
• Create a high-energy atmosphere at the front desk.

Skills

Positive, high‑energy attitude

Team player

Strong communication skills

Sales experience

Customer service experience

Bilingual Spanish/English

Job description

Opening Front Desk Associate - Matthews Club

Crunch Fitness, a division of CR Fitness, is seeking Front Desk Associates who bring energy, hustle, and a winning mindset.

As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high‑energy, positive atmosphere while delivering exceptional customer service. This position is performance‑based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience.

What We’re Looking For

• Positive, high‑energy attitude with a passion for helping others
• Team player with strong communication and organizational skills
• Results‑driven mindset and willingness to go above and beyond
• Sales or customer service experience
• Bilingual Spanish/English (a plus)
• Professional, reliable, and coachable
• Ready to contribute to a winning team culture
• Must be able to work opening shift (Approx. 5am-2pm)

What You’ll Get in Return

• Hourly compensation with incentivized commission structure
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Life Insurance and Short‑Term Disability
• Complimentary Crunch Membership
• Discounted Personal Training
• Career advancement in a rapidly growing company
• Ongoing training, development, and leadership opportunities

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.