Front Desk Associate

Crunch Fitness CR Fitness Holdings, LLC; Matthews (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off

Life Insurance

Complimentary Crunch Membership

Discounted Personal Training

Career advancement opportunities

Job summary

A leading fitness brand is seeking a Front Desk Associate at their Matthews Club in North Carolina. This role involves creating a positive atmosphere, providing exceptional customer service, and promoting membership sales. Ideal candidates will possess a positive attitude and strong communication skills while being part of a dynamic team. Benefits include hourly compensation, medical insurance, 401(k) match, and career advancement in a rapidly growing company.

Qualifications

• Must have a passion for helping others.
• Sales or customer service experience is preferred.
• Professional, reliable, and coachable.

Responsibilities

• Create a high-energy environment at the front desk.
• Engage with prospective members and sell memberships.
• Promote club services and ensure outstanding member experiences.

Skills

Positive attitude

Team player

Strong communication skills

Results-driven mindset

Sales experience

Bilingual Spanish/English

Job description

Front Desk Associate – Matthews Club

HERE WE GROW AGAIN!

Are you ready to leave average behind and join a high-performance team on the rise? Blue Ridge Fitness, a division of CR Fitness, is seeking Front Desk Associates who bring energy, hustle, and a winning mindset. With 95+ clubs open and 100+ planned, this is your opportunity to grow with one of the fastest-expanding fitness brands in the industry.

At Crunch Fitness, we fuse fitness and entertainment to create an environment where serious results meet serious fun. We live by a No Judgments philosophy and are looking for driven individuals who are passionate about fitness, delivering exceptional service, and thriving in a high‑paced, team‑first culture.

Working at Crunch isn’t just a job, it’s a launchpad for career growth, leadership development, and personal success. If you’re motivated, competitive, and ready to make an impact, apply today and be part of our unstoppable momentum.

Job Summary

As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high‑energy, positive atmosphere while delivering exceptional customer service. This position is performance‑based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience.

What We’re Looking For

• Positive, high-energy attitude with a passion for helping others
• Team player with strong communication and organizational skills
• Results‑driven mindset and willingness to go above and beyond
• Sales or customer service experience
• Bilingual Spanish/English (a plus)
• Professional, reliable, and coachable
• Ready to contribute to a winning team culture

What You’ll Get In Return

• Hourly compensation with incentivized commission structure
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Life Insurance and Short‑Term Disability
• Complimentary Crunch Membership
• Discounted Personal Training
• Career advancement in a rapidly growing company
• Ongoing training, development, and leadership opportunities

This is more than a front desk role, this is your foot in the door to something bigger. If you're ready to bring the energy, exceed expectations, and grow with a team that values performance, let’s get to work.

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.