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Genesis Health Clubs is seeking Front Desk Associates to provide excellent customer service and ensure smooth club operations. You will greet members and guests, manage inquiries, and support member retention efforts in a dynamic gym environment.
Front Desk Associate – Genesis Health Clubs (Louisville, KY)
Part-Time & Full-Time Opportunities Available Pay Range: $11 – $14 per hour, depending on shift and additional tasks assigned
Job Summary:
Genesis Health Clubs is hiring Front Desk Associates to deliver outstanding customer service and ensure smooth day-to-day club operations. You’ll be the first point of contact for members and guests, creating a positive and professional experience every time they visit.
Key Responsibilities:
Greet and check in members & guests with a welcoming attitude
Answer phones, manage guest passes, and assist with member inquiries
Maintain a clean, organized front desk and stay informed about club amenities
Support member retention efforts and contribute to overall club success
Respond appropriately to emergencies and follow company procedures
What We’re Looking For:
Friendly, professional demeanor with strong communication skills
Availability for evenings, weekends, and holidays
CPR certification (or willing to obtain within 60 days)
Experience with cash handling and customer service preferred
Team player with a strong work ethic and attention to detail
Join a high-energy, supportive team and be the face of Genesis Health Clubs. Apply today!