Front Desk Associate — Dynamic Member Sales & Experience

Crunch Fitness CR Fitness Holdings, LLC; Matthews (NC); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) with company match

Paid time off

Life insurance and short-term disability

Complimentary Crunch membership

Discounted personal training

Ongoing training and leadership opportunities

Job summary

Crunch Fitness CR Fitness Holdings, LLC in Matthews, NC is looking for a Front Desk Associate to create a positive atmosphere and deliver exceptional customer service. This role involves engaging with members, selling memberships, and ensuring a welcoming experience for all guests.

Candidates should have a positive attitude, strong communication skills, and preferably some sales or customer service experience. The position offers hourly compensation plus commission, and benefits like medical insurance and a 401(k). Join a rapidly growing company with opportunities for career advancement!

Qualifications

• Positive, high-energy attitude with a passion for helping others.
• Team player with strong communication and organizational skills.
• Must be able to work opening shift (Approx. 5am–2pm).

Responsibilities

• Create a high-energy, positive atmosphere at the front desk.
• Engage with prospective members and sell memberships.
• Ensure every guest and member has an outstanding experience.

Skills

Positive, high-energy attitude

Strong communication skills

Results-driven mindset

Sales or customer service experience

Bilingual Spanish/English

Job description



Opening Front Desk Associate- Matthews Club

HERE WE GROW AGAIN!Are you ready to leave average behind and join a high-performance team on the rise? Blue Ridge Fitness, a division of CR Fitness, is seeking Front Desk Associates who bring energy, hustle, and a winning mindset. With 95+ clubs open and 100+ planned, this is your opportunity to grow with one of the fastest-expanding fitness brands in the industry.

At Crunch Fitness, we fuse fitness and entertainment to create an environment where serious results meet serious fun. We live by a No Judgments philosophy and are looking for driven individuals who are passionate about fitness, delivering exceptional service, and thriving in a high-paced, team-first culture.

Working at Crunch isn’t just a job, it’s a launchpad for career growth, leadership development, and personal success. If you’re motivated, competitive, and ready to make an impact, apply today and be part of our unstoppable momentum.

Job Summary

As a Front Desk Associate, you are the first and last impression of the Crunch brand. You play a vital role in creating a high-energy, positive atmosphere while delivering exceptional customer service. This position is performance-based and includes engaging with prospective members, selling memberships, promoting club services, and ensuring every guest and member has an outstanding experience.

What We’re Looking For

• Positive, high-energy attitude with a passion for helping others
• Team player with strong communication and organizational skills
• Results-driven mindset and willingness to go above and beyond
• Sales or customer service experience
• Bilingual Spanish/English (a plus)
• Professional, reliable, and coachable
• Ready to contribute to a winning team culture
• Must be able to work opening shift (Approx. 5am-2pm)
  
  

What You’ll Get In Return

• Hourly compensation with incentivized commission structure
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Life Insurance and Short-Term Disability
• Complimentary Crunch Membership
• Discounted Personal Training
• Career advancement in a rapidly growing company
• Ongoing training, development, and leadership opportunities
  
  

This is more than a front desk role, this is your foot in the door to something bigger. If you're ready to bring the energy, exceed expectations, and grow with a team that values performance, let’s get to work.

About CR Fitness

CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness.

Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.