Front Desk Associate- Daytime

UFC Gym; Homestead (Allegheny County); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking enthusiastic Membership Sales Representatives to create an engaging experience for gym members and guests. In this dynamic role, you will be responsible for driving membership sales, providing top-notch customer service, and ensuring a welcoming environment. With flexible scheduling and a fitness-focused workplace, this position offers opportunities for personal and professional growth in a supportive community. Join a team that values your contributions and helps you thrive in the fitness industry!

Benefits

Employee discounts

Opportunity for advancement

Training & development

Free membership perks

Comprehensive health benefits

Flexible scheduling

Ongoing in-house training

Team-building events

Wellness challenges

UFC recognition programs

Qualifications

• In-depth knowledge of sales practices and fitness industry.
• Excellent customer service and communication skills required.

Responsibilities

• Provide a welcoming experience for members and guests.
• Drive potential members into the gym and book appointments.
• Ensure high customer service levels and maintain facility cleanliness.

Skills

Sales practices and techniques

Customer service skills

Interpersonal communication

Organizational skills

Computer skills

Job description

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development

UFC GYM Mission

We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability.

We Offer:

• Compensation package: Competitive base wage plus commission.
• Comprehensive health benefits: Coverage for medical, dental, and vision.
• Free membership perks: Complimentary access to all our fitness centers.
• Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
• Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
• A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
• Expand your client base: Leverage our large member network to grow your business.
• Ongoing in-house training: Regular workshops and training sessions.
• Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs!

Responsibilities

• The Membership Sales Representative (MSR) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
• The Membership Sales Representative is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members.
• Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
• Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook.
• Follow up with members that have enrolled to ensure we are exceeding expectations.
• Provide the highest level of customer service possible when communicating and interacting with guests.
• Assist in maintaining a clean and operational facility.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills
• Independent, self-starter with strong organizational skills.
• Must be a team player

About UFC GYM

• The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members.
• Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!

Apply today! We are hiring Part time and Full time positions!