Front Desk Associate Beckley WV Hotel

Vpmgmt; Beckley (WV); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading hospitality company seeks a Front Desk Associate in Beckley, WV. The ideal candidate possesses customer service experience and excellent communication skills. Responsibilities include greeting guests, handling check-ins, and maintaining the front desk area. This is a part-time position with competitive pay.

Qualifications

• 1-2 years customer service experience required.
• Excellent communication skills, both written and verbal.
• Friendly and outgoing personality essential.

Responsibilities

• Greet and welcome guests, provide prompt service.
• Answer calls and direct to appropriate departments.
• Maintain cleanliness and organization of common areas.

Skills

Communication

Organizational Skills

Customer Service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Front Desk Associate Beckley WV Hotel role at VP MANAGEMENT LLC

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Join to apply for the Front Desk Associate Beckley WV Hotel role at VP MANAGEMENT LLC

This range is provided by VP MANAGEMENT LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$12.00/hr - $12.00/hr

The first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas.

Duties & Responsibilities

• Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
• Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
• Maintain cleanliness and organization of the front desk area and common areas
• Adhere to all company policies and procedures
• Handle sensitive and confidential information with discretion
• Update and maintain guest records in the reservation system
• Process payments and reconcile cash drawer at the end of each shift
• Generate reports as needed
• Stand up for 6-8 hours each day.
• Handle check in, check out, and other transaction enquiries.
  
  
  

Required Skills And Qualifications

• High school diploma or equivalent
• 1-2 years customer service experience
• Excellent communication skills, both written and verbal
• Friendly and outgoing personality
• Ability to stay calm and professional under pressure
• Strong organizational skills and attention to detail
  
  
  

Preferred Skills And Qualifications

• Previous experience working in a hotel or related industry
• Proficiency with computers and software programs, including Microsoft Office and property management systems
  
  
  

Job Types: Full-time, Part-time

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Hospitality

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