Front Desk Associate

Yoga Joint; Winter Park (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Yoga Joint is seeking a Member Experience Associate to enhance the guest experience at their Florida studios. This engaging role involves welcoming members, ensuring cleanliness, and assisting with studio operations and sales. Ideal candidates are energized by customer interaction and committed to embodying the essence of yoga.

Benefits

Competitive pay with monthly bonus potential

Benefits, PTO, 401K for eligible employees

Complimentary Yoga Joint membership

Discounts on branded retail

Opportunity for workshops

Qualifications

• Experience in customer service and sales preferred.
• Willingness to learn and adapt.
• Energetic and team-oriented.

Responsibilities

• Promote an exceptional member experience and sell memberships.
• Maintain a clean and welcoming studio environment.
• Assist in daily studio operations and support the Studio Manager.

Skills

Customer service

Positive attitude

Sales techniques

Job description

Yoga Joint is a leader in the yoga industry and is always looking for team members who are excited to join our growing brand and who truly are passionate about yoga and its many benefits to overall wellness. Our Team Members have a positive, can-do attitude, are energetic, people-centric, and are truly excited to join our exceptional team!

We are always looking for passionate team members to join our front desk team as a "Member Experience Associate" when a job opening presents itself. This position is a key role that focuses on making sure our member experience is top-notch starting from the moment they step into our studio and are offered a welcoming greeting to when they complete their class and leave feeling they just received the best workout and customer service possible.

We would love to connect with you now and keep your information on file for future opportunities. If you are a customer-driven leader who truly cares about providing a top-notch, high-end yoga experience for our members we want to hear from you. Our Member Experience Associates are skilled in basic studio operations, open to learning basic selling techniques, and take pride in maintaining an exceptional studio presence at all times. This is an exciting opportunity for the right individual who is not just looking for a job but for a place they can truly feel part of a team and know they are a critical part of our overall member experience. We review each resume and if we feel you align with Yoga Joint, we will let you know when an opportunity opens up to join our brand.

Some Key functions of this role :

• Promote an exceptional member experience and new guest experience
• Selling our Yoga Joint Memberships and our retail line
• Focus on the importance of a clean, well-stocked and cared for facility
• Emphasis on customer service and making sure the member experience is exceptional
• Comfortable using our studio Point of Sales system
• Assist in studio turnover in between classes as well as general studio maintenance
• Participate in community events as needed to build brand awareness
• Provide excellent customer service and care at all times
• Uphold our high-level of standards for our Yoga Joint studio at all times
• Work closely with Studio Manager to ensure smooth operations and drive revenue
• Exude a positive, upbeat and pleasant attitude at all times

Note : Upon interview, a full job description will be provided with further duties of this role

We have several shifts available and are looking for team members who are able to lean in and be open to working shifts as needed :

Morning shifts (starting at 5 : 30am)

Afternoon shifts (starting at 4 : 00pm)

Here's what's in it for you :

• Competitive rate of pay plus potential to earn a monthly bonus
• Benefits, PTO, 401K and Holiday Pay (for eligible employees)
• Supportive management
• Complimentary Yoga Joint membership for you and your designated guest
• Discounts on branded retail
• Part-time and full-time roles available
• Fun, passionate team and environment
• Complimentary Yoga Joint Workshops

Yoga Joint Company Overview :

We are South Florida's premier Hot Yoga studio. We are a modern, heated yoga / fitness-based brand aiming to help people understand the physical and mental connection which yoga provides, and how your state of mind creates your reality. Using state-of-the-art technology and unique teacher training, Yoga Joint appeals to a wide audience to get as many people on their mats as possible. Our two styles of classes, Flow and FIIT, create a paradigm that allows the student to achieve the ultimate SHIFT in their life.

Yoga Joint provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated. We are committed to promoting and upholding a diverse, equitable and inclusive environment for our employees, members and all who enter our Yoga Joint studio.

What We Stand For : Our Mission :

To provide our members with personalized service and a physical, mental, and spiritual workout rooted in Yoga.

Our Vision :

To inspire people through meaningful fitness and mental transformation.

Our Values :

Live the Brand - We attend Yoga Joint classes regularly and practice a healthy lifestyle

Lead by Example - We display the behavior we need to see in our team

Embrace Change - We lean into change and adapt with a positive attitude

Member Experience First - We always begin with the question, "How does this affect the member experience?"

Have a Growth Mindset - We embrace the challenge because we want the change

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