Front Desk Associate

US Fitness; Virginia Beach (VA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Complimentary club membership

Guest privileges

Discounts on training

Employee referral bonus

In-house Certification + Continuing Ed

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Job summary

US Fitness is seeking a friendly Front Desk Associate in Virginia Beach to greet members, manage check-ins, answer questions, and ensure a welcoming atmosphere. You will handle calls and transactions with a positive tone, while keeping the lobby clean and organized.

Build relationships with members, support club programs, and contribute to a motivating environment. CPR/AED certification is encouraged and basic computer and cash-handling skills are required.

Qualifications

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Willingness to obtain CPR/AED within 30 days and basic cash-handling skills.

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Friendly demeanor

Strong communication

Organized

Punctual

Multitasking

Cash handling

CPR/AED certification

Tools

Basic computer skills

Job description

We're looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in.

What You'll Do:

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

What We're Looking For:

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in building a career in fitness-future opportunities as a Personal Trainer, Membership Manager, and more.
• Basic computer and cash-handling skills.
• CPR/AED certification (or willingness to obtain within 30 days).

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities