Front Desk Associate

The Lash Lounge Kingwood - King's Crossing; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading salon in Houston is seeking a Front Desk Associate with a passion for sales and customer service. This role involves booking appointments, managing retail sales, and enhancing the customer experience in a vibrant salon environment. Successful candidates will enjoy growth opportunities, sales commissions, and attractive employee benefits including free services.

Benefits

Hourly wage commensurate with experience

Commissions on sales

Growth opportunities

Free lash extensions and salon services

Discounts on retail products

Qualifications

• 1+ years customer service or retail sales experience
• Strong attention to detail
• Ability to multitask in a fast-paced environment

Responsibilities

• Increase membership sales and retail sales
• Greet visitors and provide an excellent customer experience
• Book appointments in person or by phone
• Maintain a clean and inviting environment

Skills

Customer Service

Retail Sales

Attention to Detail

Multitasking

Tools

MindBody Software

Job description

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.

WHO WE ARE LOOKING FOR:

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients. If you have a P.A.S.S.I.O.N for sales and providing outstanding Customer Service, we would love to hear from you!

RESPONSIBILITIES:

Increase membership sales and retail sales

Greet visitors and provide an excellent customer experience

Book appointments in person or by phone

Contribute to group operations, such as inventory maintenance

Maintain a clean and inviting environment

REQUIRED SKILLS:

1+ years customer service or retail sales experience

Strong attention to detail

Ability to multitask in a fast-paced environment

Ability to work some weekends and some evenings

Experience with MindBody Software is a plus!

WHY JOIN OUR TEAM?

Hourly wage; commensurate with experience + Commissions on sales

Growth opportunities

Free lash extensions and all other salon services

Discounts on retail products