Front Desk Associate

US Fitness; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free club membership

Guest privileges

Training discounts

Referral bonus

In-house certification

Continued education

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Job summary

US Fitness is seeking an outgoing Front Desk Associate to greet members and guests, answer questions, and deliver a welcoming fitness experience. You will set the tone for every visit with a friendly, professional, and motivating environment from the moment someone walks in.

Responsibilities include checking in members, handling calls and transactions, keeping the desk tidy, and supporting club programs and member engagement. This role offers growth opportunities in fitness careers.

Qualifications

• Friendly, energetic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in building a career in fitness with opportunities (Personal Trainer, Membership Manager, etc.).
• Basic computer and cash-handling skills; CPR/AED certification or willingness to obtain within 30 days.

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Friendly attitude

Excellent communication

Organized & punctual

Multitasking

Cash handling

CPR/AED certification

Tools

Computer basics

Job description

We're looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in.

What You'll Do:

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

What We're Looking For:

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in building a career in fitness-future opportunities as a Personal Trainer, Membership Manager, and more.
• Basic computer and cash-handling skills.
• CPR/AED certification (or willingness to obtain within 30 days).

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities