Front Desk Associate

US Fitness; Cockeysville (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free club membership

Training discounts

Employee referral bonus

In-house certifications

Full-time benefits (health, 401k)

Job summary

US Fitness in Maryland is seeking an upbeat Front Desk Associate to welcome members, check in guests, answer questions, and create a motivating, friendly first impression as soon as someone walks in. You will handle calls and transactions, maintain a clean lobby, support programs, and help build member engagement.

A CPR/AED certification or willingness to obtain it within 30 days is required; basic computer skills and cash handling are expected; this is a full-time, on-site position at our

Qualifications

• Friendly, enthusiastic demeanor with strong communication.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in growth in fitness roles (e.g., Personal Trainer, Membership Manager).
• Basic computer skills and cash-handling abilities.
• CPR/AED certification or willingness to obtain within 30 days.

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Friendly attitude

Strong communication

Organized and punctual

Multitasking

Cash handling

CPR/AED certification

Tools

Cash register

Job description

We're looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in.

What You'll Do:

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

What We're Looking For:

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Interest in building a career in fitness-future opportunities as a Personal Trainer, Membership Manager, and more.
• Basic computer and cash-handling skills.
• CPR/AED certification (or willingness to obtain within 30 days).

Benefits & Perks:

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education
• Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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