Front Desk Assistant - Upper Falls

The DePaul Group; City of Rochester, New York (NY, NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking organization as a Front Desk Assistant, where you will play a vital role in creating a welcoming environment for residents and guests. This part-time position offers the opportunity to make a positive impact in the community while developing your customer service skills. You will be responsible for greeting visitors, assisting with inquiries, and ensuring a neat reception area. With a supportive work environment and excellent benefits, this role is perfect for those looking to contribute to a meaningful cause while enjoying competitive pay. Don't miss the chance to be part of a diverse team dedicated to making a difference!

Benefits

403B with Employer Match

Employee Assistance Program

Staff Recognition Program

Employee Discount Program

Qualifications

• High School diploma with business school training preferred.
• Must have a clean NYS driving record and positive interaction skills.

Responsibilities

• Greet and welcome guests, residents, and service providers.
• Assist with clerical duties and maintain a welcoming environment.
• Perform rounds to ensure safety and assist tenants with needs.

Skills

Customer Service

Communication Skills

Clerical Skills

Positive Attitude

Education

High School Diploma

Business School Training

Tools

Keyboard Skills

Job description

Front Desk Assistant - Upper Falls

Job Locations

US-NY-Rochester

Category

Affordable Housing

Type

Regular Part-Time

FLSA Status

Non-Exempt

Shift

Days

Department

Properties

Corporation Name

DePaul Properties

Overview

DePaul is now hiring a part-time Front Desk Assistant at our Upper Falls Square Apartments! This role is Monday & Tuesday for a total of 16 hours/week.

Why work for DePaul?

Make a positive difference in someone's life
• Supportive work environment
• We value diversity
• Opportunity for professional development and career advancement
• Excellent benefits
• Competitive wages, position paying $20-$20.30/hour

Responsibilities

1. Customer Service - Will be the greeter at Upper Falls. Must demonstrate a positive, caring attitude toward all residents, staff and guests.

1. Able to communicate effectively with persons speaking English. Listen and respond to resident requests promptly and cheerfully.

1. Greet and welcome guests, residents, service providers and families. Provide tours of the building to families and potential residents as requested.

1. Walk around site for rounds to ensure doors are closed, lights off in unused rooms etc.

1. Assists with common space activities, events and set up as needed.

1. Maintain a neat and welcoming environment within the reception area.

1. Assists tenants, vendors, staff and visitors as needed with connecting with persons or items they are on site for.

1. Assist any tenant, visitor or staff with concerns they may have by contacting appropriate people to assist.

1. Assist in performing clerical duties to aid in the effective and efficient operation of programs, including scheduling of community space and transportation needs of tenants..

1. Attends staff meetings and in-services as requested.

Qualifications

Education: High School diploma with business school training preferred.

Other: This position requires a clean NYS driving record as outlined in DePaul's personnel policy.

Experience: Welcomes all guests at Upper Falls. Assists them with their needs. Keyboard skills and a knowledge of general office procedures required. Must have an ability to interact in a positive manner with staff, residents and guests.

Benefits

This position is eligible for 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program, and Employee Discount Program.

DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualification, merit and program need.