Front Desk Assistant - Tennis

Trump National Golf Club Washington DC; Sterling (VA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Job summary

Trump National Golf Club Washington DC is seeking a dependable Front Desk Associate for our private tennis facility to greet members, manage towels and water stations, and support day-to-day operations in a friendly, professional manner. This role emphasizes guest service and teamwork within a private club environment.

This part-time, in-person position requires strong communication and multitasking abilities, with focus on accurate billing inquiries and maintaining club standards during

Qualifications

• Previous customer service experience, ideally in hospitality, fitness, or private club settings.
• Dependable, punctual, and detail-oriented.
• Strong interpersonal and communication skills.
• Ability to multitask and maintain a professional demeanor in a fast-paced environment.
• Basic computer and billing system proficiency preferred.

Responsibilities

• Greet and assist members and guests in a professional, friendly, and courteous manner.
• Maintain the cleanliness and organization of all common areas, with a heavy focus on towel service and water stations.
• Ensure towels are consistently stocked, clean, and readily available to members.
• Monitor and maintain water stations throughout the facility, refilling and cleaning as needed.
• Assist with member billing, payments, and account inquiries accurately and efficiently.
• Support daily operations to ensure a smooth experience for members and guests.
• Communicate effectively with other staff to uphold facility standards and resolve issues promptly.

Skills

Customer Service

Punctuality

Communication

Tools

Billing Software

Job description

Nights & Weekends

Job Title

Front Desk Associate – Tennis Facility

Position Overview

We are seeking a dependable and service-oriented Front Desk Associate to join our team at a private tennis club. This role is key to ensuring a welcoming atmosphere for members while maintaining the highest standards of cleanliness and organization throughout the facility.

Key Responsibilities

• Greet and assist members and guests in a professional, friendly, and courteous manner.
• Maintain the cleanliness and organization of all common areas, with a heavy focus on towel service and water stations.
• Ensure towels are consistently stocked, clean, and readily available to members.
• Monitor and maintain water stations throughout the facility, refilling and cleaning as needed.
• Assist with member billing, payments, and account inquiries accurately and efficiently.
• Support daily operations to ensure a smooth experience for members and guests.
• Communicate effectively with other staff to uphold facility standards and resolve issues promptly.

Qualifications

• Previous customer service experience, ideally in hospitality, fitness, or private club settings.
• Dependable, punctual, and detail-oriented.
• Strong interpersonal and communication skills.
• Ability to multitask and maintain a professional demeanor in a fast-paced environment.
• Basic computer and billing system proficiency preferred.

What We Value

We are looking for someone with a service-first mindset who takes pride in maintaining a clean, welcoming environment. Dependability and a strong work ethic are essential, as this role directly impacts the member experience at our club.

Job Type: Part-time

Benefits:

• Employee discount

Work Location: In person