Front Desk Assistant/Junior Swim Instructor

Blue Gems Swim School; Harwood Heights (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading swimming school in Harwood Heights is seeking a Front Desk Assistant/Junior Swim Instructor for full-time employment. The role involves providing excellent customer service, organizing swim lessons, and administrative duties related to student check-ins. Benefits include career growth opportunities, paid training, and flexible hours. A friendly and organized individual with customer service knowledge and availability for afternoon and weekend shifts is ideal for this entry-level position.

Benefits

Ability for career growth in leadership roles

Paid Training

Flexible hours

Valuable work experience

Future references/referrals

Qualifications

• Knowledge of customer service standards and procedures.
• Availability for weekday afternoons and weekend shifts.
• Successful completion of Swim Instructor training required during onboarding.

Responsibilities

• Check-in and organize students for proper class placement within the pool.
• Take attendance of students and communicate with the Head Receptionist.
• Assist with teaching beginner-level swim lessons and organize equipment.

Skills

Customer service standards

Organizational skills

Communication

Bilingual (Polish or Spanish)

Tools

Basic software functionality

Job description

Front Desk Assistant/Junior Swim Instructor

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Front Desk Assistant/Junior Swim Instructor

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Blue Gems Swim School is Chicagoland's premier boutique family-owned swimming school focusing on infant, children, and adult learn-to-swim lessons as well as a variety of progressive aquatic development programs.

Benefits

• Ability for career growth in leadership roles
• Paid Training
• Flexible hours
• Valuable work experience
• Future references/referrals
  
  

Requirements

• Knowledge of customer service standards and procedures
• Ability to prepare routine administrative paperwork
• Preferred bilingual speaking ability (Polish or Spanish)
• Availability to work weekday afternoon shifts (3:20-9pm) as well as one weekend day shift (7:45am-4pm)
• Successful completion of Swim Instructor training is required during initial on-boarding training (training provided on-site)
  
  

Duties And Responsibilities

• Check-in and organize students for proper class placement within the pool deck area, ensure students enter and exit class on-time as well as keep area clean, safe and organized for families. Sanitize equipment on pool deck as necessary.
• Take attendance of the students and communicate with Head Receptionist regarding absent students
• Ability to help/teach beginner-level swim lessons (full training provided)
• Organize and sanitize equipment for swim instructors throughout the shift
• Assist with processing in-person enrollments
• Perform various cleaning duties to maintain a clean and safe facility
• Executing transactions of retail goods for sale at the facility
• Basic knowledge of software functionality (training provided)
• Ability to answer phone calls as needed
• Lifeguard/CPR certification should be obtained within 60 days of hiring (training provided either in-house or off-site, cost of the certification will be reimbursed)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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