Front Desk Assistant/Care Coordinator

Nuvia Dental Implant Center; Bellevue (WA); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental coverage

Vision insurance

401k with match

Paid training

PTO

Descripción de la vacante

Nuvia Dental Implant Center is expanding and seeking enthusiastic Care Coordinators to join our growing team. This role centers on greeting patients, managing appointments, handling billing, and gathering feedback to ensure exceptional patient experiences.

We offer competitive hourly pay with potential monthly and quarterly bonuses, plus a comprehensive benefits package and ongoing training to support your growth in a patient-focused dental care environment.

Formación

• Excellent communication with patients and team.
• Experience scheduling appointments and coordinating calendars.
• Billing knowledge and payment processing experience.
• Strong administrative support and organizational skills.
• Customer-focused with a positive demeanor.

Responsabilidades

• Greet and welcome patients to create a friendly, professional environment.
• Manage appointments and scheduling to optimize office flow.
• Handle billing and payment processing accurately and efficiently.
• Provide general administrative support to the offices and care team.
• Actively gather patient reviews to support feedback and service improvements.
• Collaborate with team to ensure seamless patient care and experience.

Conocimientos

Communication

Appointment scheduling

Billing & payments

Administrative support

Patient relations

Descripción del empleo

Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia's 50,000+ 5-star Google reviews make it an ideal career for any hard working Care Coordinator who enjoys helping patients through a life changing procedure.

What Nuvia Offers

Pay: $20-$39 per hour (includes bonus potential)

$20-$24 per hour base

Up to $2,000 monthly bonuses averaging out to roughly $12 per hour

Up to $2,000 Quarterly bonuses averaging out to roughly $4 per hour

What's in it for you?

Patient focused: Nuvia Care Coordinators are patient focused which provides the rewarding experience of being a part of patients receiving life changing smiles every day

Key to bringing new patients to Nuvia for a life-changing smile: Through driving patient reviews, Care Coordinators have the meaningful opportunity to help future patients find Nuvia.

Compensation: Nuvia offers competitive base pay. In addition, Nuvia offers our Care Coordinators the unique opportunity to earn both monthly performance bonuses and yearly anniversary bonuses, which when combined give our Office Assistants the ability to earn an additional 32K/year beyond their base pay.

Benefits Package: Nuvia offers comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program.

Role Overview

The Care Coordinator is patient focused and dedicated to ensuring patients have a seamless experience while in the office. Care Coordinator responsibilities involve greeting patients, managing appointments, handling various administrative tasks, and actively gathering patient feedback through reviews.

Responsibilities

• Live company core values
• Greet and welcome patients
• Cultivate a positive and welcoming environment
• Communicate well with other team members to provide seamless patient care
• Manage appointments and scheduling
• Handle billing and payment processing
• Provide general administrative support
• Actively gather patient reviews