Front Desk Assistant

Parker University; Irving (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Parker University is seeking a Front Desk Assistant in Irving, TX to professionally serve clinic patients and interns at the reception desk. You will handle patient check-ins/outs, file management, and general front desk duties following the Clinic Office Procedure Manual.

The role requires a high school diploma (or equivalent), at least six months of general office/customer service experience, and ideally bilingual capability.

Qualifications

• Proven general Office/clerical skills.
• Good English grammar, spelling and punctuation.
• Excellent communication abilities, both written and verbal.

Responsibilities

• Register arriving patients per Clinic Office Procedure Manual.
• Check out departing patients per manual.
• Manage patient files and equipment/ supplies records.
• Maintain confidentiality per HIPAA guidelines; ensure orderly reception area.

Skills

Customer service

Office experience

Bilingual

Education

High school diploma or equivalent

Job description

Are you interested in building a career that makes a difference and creates a legacy? Parker University, the fourth-fastest growing college in Texas and the fastest-growing college in Dallas, is currently searching for a full time Front Desk Assistant to join our rapidly expanding team! We are seeking individuals who desire to use their unique skills to innovate and make an impact.

The Front Desk Assistant professionally serves the clinic patients and the interns.

WHAT YOU WILL BE DOING:

Job responsibilities include, but are not limited to:

• Register Arriving Patients per detailed instructions in the Clinic Office Procedure Manual
• Checking out of Departing Patients per detailed instructions in the Clinic Office Procedure Manual
• Patient File Management per detailed instructions in the Clinic Office Procedure Manual
• Check Out and Check In of PT equipment and supplies per detailed instructions in the Clinic Office Procedure Manual
• Clinic Receptionist per detailed instructions in the Clinic Office Procedure Manual

Various Duties:

• Maintain Inventory
• New Patient Files
• Patient File Forms
• Office Supplies
• Patient file copying
• Shift deposit
• Obtain and Sort Mail
• Insurance verification
• Answering phones using appropriate scripts
• Patient Transfer Card data entry
• Launder gowns and towels
• Maintain an orderly work area
• Other assignments that may be requested, from time to time, by the Clinic Operations Manager.
• Maintain strict confidentiality regarding information that is learned through this department following all HIPAA guidelines.
• Understand that fraternization with students/interns is strictly prohibited.

WHAT YOU WILL NEED:

EDUCATION/EXPERTISE:

• High school diploma or equivalent required.
• A minimum of six (6) months general office/customer service experience.
• Bilingual preferred

JOB REQUIREMENT/SKILL/ETC.:

• Good English grammar, spelling and punctuation skills;
• Good verbal and written communication skills;
• Proven outstanding job attendance.

PHYSICAL REQUIREMENTS:

• Visual acuity to use a keyboard and view a computer terminal. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp.
• May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand and walk.
• Ability to occasionally lift, carry and/or move light to medium weight up to twenty-five (25) exerting up to twenty-five (25) pounds of force.
• Must be able reach and place items on shelving 66 high.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WHY PARKER?

Founded in 1982 by Dr. James William Parker, Parker University has more than 1,800 students and 34 academic programs. Parker University proudly offers its famed Doctor of Chiropractic degree and Business and Technology and Health Sciences programs.

Parker University has been recognized as a Great College to Work For and one of the 25 Fastest-Growing Colleges in the U.S.

Parker University offers competitive salaries, generous benefits, and the opportunity to engage with our unique campus community.