Front Desk Assistant

Parker-University; Dallas (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive salaries

Generous benefits

Job summary

Parker University invites applications for a full-time Front Desk Assistant to join the clinic team in Dallas. The role supports patients and interns, handles registration, check-in/check-out, and file management, while maintaining confidentiality per HIPAA guidelines.

The ideal candidate has a high school diploma and at least six months of office or customer service experience, with bilingual abilities preferred.

Qualifications

• High school diploma or equivalent required.
• At least 6 months general office/customer service experience.
• Bilingual preferred.

Responsibilities

• Register arriving patients per clinic instructions.
• Check out departing patients per clinic procedures.
• Manage patient files and forms.
• Maintain inventory and office supplies.
• Answer phones using scripts and assist with mail and deposits.

Skills

Communication skills

Bilingual (English/Spanish)

Office experience

Education

High school diploma

Tools

Microsoft Office

Job description

Are you interested in building a career that makes a difference and creates a legacy? Parker University, the fourth-fastest growing college in Texas and the fastest-growing college in Dallas, is currently searching for a full time Front Desk Assistant to join our rapidly expanding team! We are seeking individuals who desire to use their unique skills to innovate and make an impact.The Front Desk Assistant professionally serves the clinic patients and the interns.WHAT YOU WILL BE DOING:Job responsibilities include, but are not limited to:Register Arriving Patients per detailed instructions in the Clinic Office Procedure ManualChecking out of Departing Patients per detailed instructions in the Clinic Office Procedure ManualPatient File Management per detailed instructions in the Clinic Office Procedure ManualCheck Out and Check In of PT equipment and supplies per detailed instructions in the Clinic Office Procedure ManualClinic Receptionist per detailed instructions in the Clinic Office Procedure ManualVarious Duties:Maintain InventoryNew Patient FilesPatient File FormsOffice SuppliesPatient file copyingShift depositObtain and Sort MailInsurance verificationAnswering phones using appropriate scriptsPatient Transfer Card data entryLaunder gowns and towelsMaintain an orderly work areaOther assignments that may be requested, from time to time, by the Clinic Operations Manager.Maintain strict confidentiality regarding information that is learned through this department following all HIPAA guidelines.Understand that fraternization with students/interns is strictly prohibited.WHAT YOU WILL NEED:EDUCATION/EXPERTISE:High school diploma or equivalent required.A minimum of six (6) months general office/customer service experience.Bilingual preferredJOB REQUIREMENT/SKILL/ETC.:Good English grammar, spelling and punctuation skills;Good verbal and written communication skills;Proven outstanding job attendance.PHYSICAL REQUIREMENTS:Visual acuity to use a keyboard and view a computer terminal. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp.May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand and walk.Ability to occasionally lift, carry and/or move light to medium weight up to twenty-five (25) exerting up to twenty-five (25) pounds of force.Must be able reach and place items on shelving 66” high.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.WHY PARKER?Founded in 1982 by Dr. James William Parker, Parker University has more than 1,800 students and 34 academic programs. Parker University proudly offers its famed Doctor of Chiropractic degree and Business and Technology and Health Sciences programs.Parker University has been recognized as a Great College to Work For and one of the 25 Fastest-Growing Colleges in the U.S.Parker University offers competitive salaries, generous benefits, and the opportunity to engage with our unique campus community.