Front Desk Assistant

Automatic Data Processing, Inc.; Beaverton (OR); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Monthly team performance bonuses

Free healthcare for you and yourFamily

401(k) with 3% employer match after 1 

3 weeks of paid time off

On-the-job growth & training

Supportive, non-toxic work culture

Job summary

AFC Urgent Care - Beaverton is seeking a friendly Medical Front Desk Receptionist to welcome patients and support daily clinic operations. You will manage check-in, insurance verification, EMR data entry, and courtesy checkout in a fast-paced environment.

Ideal candidates have at least 1 year of customer service and medical administration experience, strong computer skills, and the ability to multitask with a positive attitude. We offer a supportive team culture and growth opportunities.

Qualifications

• At least 1 year of people-facing customer service experience.
• At least 1 year of experience with medical administrative duties.
• Solid computer skills and comfortable learning new systems.
• Knowledge of medical terminology is a big plus.

Responsibilities

• Welcome patients with a warm, friendly attitude and set the tone for their visit.
• Guide patients through check-in and ensure forms are completed and entered into the EMR system.
• Verify insurance details quickly and clearly, and explain any payment due at time of service.
• Complete the checkout process and provide patients with necessary documentation.
• Handle incoming calls and route inquiries to the right team member without delay.
• Manage emails and faxes, responding promptly and accurately.
• Maintain the front desk and lobby area in a clean, calm, and welcoming state.

Skills

Customer service

People interaction

Communication skills

Job description

**WE DO URGENT CARE DIFFERENTLY - Come See How!**

At AFC Urgent Care - Beaverton, we're redefining what healthcare feels like—for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We're a tight-knit team that gets the job done and has fun doing it!

As we continue to grow, we're looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you're highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you.

WHY YOU'LL LOVE IT HERE

• A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition!
• Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back
• Learn. Grow. Level Up: want to expand your skills? We offer a Medical Assistant Apprenticeship Program – paid for by us if you're ready to grow!

WHAT YOU'LL DO

As the go-to person at the front desk, you'll be a key part of creating a smooth, welcoming experience for every patient who walks through our doors. Your day will be full of variety, meaningful interactions, and the kind of fast-paced environment that keeps things exciting. Here's what you'll take on:

• Welcome patients with a warm, friendly attitude that sets the tone for their entire visit
• Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
• Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
• Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
• Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
• Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
• Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
• Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
• Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager

SCHEDULES THAT WORK FOR LIFE

Full-Time ~36-40 hours/week.

• Set shifts = no guessing game
• Currently looking to fill back half of the week position::
  • FRONT HALF: Sun 9 - 6p | Mon/Tue 8 - 7p | Wed 8 - 2p
• Plus just one on-call shift per month (and you get to choose the day!)

LOCATION

AFC Urgent Care -Beaverton

WHAT WE'RE LOOKING FOR

We want driven, friendly, and detail-orientedMedical Receptionists who bring positive energy and put patients first. Must also be calm under pressure, thrive in a fast-paced setting and be willing to wear multiple hats.

You’ll Need:

• At least 1 year of people-facing customer service experience, required
• At least 1 year of experience with medical administrative duties, preferred
• Solid computer skills and comfortable learning new systems
• Knowledge of medical terminology is a big plus

PAY & PERKS

• $20-24/hr (based on experience)
• Monthly team performance bonuses
• Free healthcare for you and your family through AFC
• 401(k) with 3% employer match after 1 year
• 3 weeks of paid time off
• On-the-job growth & training opportunities
• Supportive, non-toxic work culture that celebrates wins!

OUR CORE VALUES

• Commitment- Commitments are clearly made and met
• Health- Healthy living for everyone is promoted through sustainable and responsible behaviors
• Excellence- Excellence in everything we do
• Celebrate- Celebrate wins - both small and large
• Trust- Trust builds teamwork through vulnerability and respect

SAFETY & WELLBEING

• Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace, including THC. Offers are contingent on the successful completion of background checks and drug screenings that include screening for THC